Freedom Chrysler Dodge Jeep Ram North by Ed Morse

Awesome experience I had to bring my truck in for some work and Micah made my experience truly wonderful. I would recommend Freedom Dodge to everyone I know. I had to bring my truck in for some work and Micah made my experience truly wonderful. I would recommend Freedom Dodge to everyone I know. More

I got a car from the Sherman Texas location after being told it was the only car I was approved to receive. I took it home and took off the "Freedom Dodge" plate on the front of the vehicle and noticed the told it was the only car I was approved to receive. I took it home and took off the "Freedom Dodge" plate on the front of the vehicle and noticed the front bumper cover moved more than normal. When I looked underneath all the bumper cover latches were broken. I notified the salesman (Randy O'Brien) who said its was a used car and it wasn't his decision to fix it but his boss's (in other words, I stuck with the broken cover). I spoke with his Boss and he's supposedly going to look into it and see what they're willing to pay for, or not pay for. Even thou, it's been four hours since I spoke to him and I took the car to someone to qoute the repair which took five minutes, I haven't heard anything back from them. I dont know if I'm stuck with a broken vehicle, or not. This is a very frustrating situation especially considering I'm paying more than the vehicle was priced brand new in 2017 and its 2020 and the interest attached to the vehicle. Also. one of the Financial Department employees told me that I didn't look like a "Gonzalez". I dont know what that suppose to mean but it has a racial stereotype characteristic. Definitely nothing that represents today's United States of America. In conclusion, I dont recommend this place for a vehicle. More

Kim and James Kim was real friendly, knowledgeable, understanding in assisting us with the purchase of our 2016 Dodge Ram. Paul was excellent in helping. James wa Kim was real friendly, knowledgeable, understanding in assisting us with the purchase of our 2016 Dodge Ram. Paul was excellent in helping. James was great with all our paper work. More

Grad Gift We found our daughter the perfect jeep for her next journey to college. Our salesman went to Durant, OK to pick it up and have it ready to go in just We found our daughter the perfect jeep for her next journey to college. Our salesman went to Durant, OK to pick it up and have it ready to go in just 24 hours from the time my husband first contacted him. When we arrived everything was ready to go. From the test drive to the finance meeting, all went smoothly. No one pressured us to purchase any "add-ons" and they all made my daughter feel special. Thank you for a great experience! More

Problem with new ram 1500 (2020) Have a wind noise problem with brand new ram 1500 Took it in said it was a design flaw Paid close to 60 k for a truck that has “ wind noise” and the Have a wind noise problem with brand new ram 1500 Took it in said it was a design flaw Paid close to 60 k for a truck that has “ wind noise” and they can’t fix it Really,, More

Friendly service and prompt work ethic. I find it interesting that Ed Morse was the dealership I used when I lived in Tampa FL. Great experience. interesting that Ed Morse was the dealership I used when I lived in Tampa FL. Great experience. More

After the 3 times, I just gave up. Truck was delivered dirty, both inside and out. Half a tank of gas. Windshield wiper reserve was still broken. This is not the set I e you would get at Hoyte. Under new dirty, both inside and out. Half a tank of gas. Windshield wiper reserve was still broken. This is not the set I e you would get at Hoyte. Under new management, and it suck. They have defiantly lost a customer for life. More

Awesome staff to deal with. Very professional and they care to make you happy. The communication is great !! I would highly recommend and will continue to take my Jeep for service in the future. care to make you happy. The communication is great !! I would highly recommend and will continue to take my Jeep for service in the future. More

The dealership was very accommodating! We live over an hour away and they still managed to arrange an at-home test drive for us, no strings attached. I appreciate everyone who worked to help get me my new hour away and they still managed to arrange an at-home test drive for us, no strings attached. I appreciate everyone who worked to help get me my new car! More

I get excellent care by the service department each time I go in!! Quick and reliable appointments made by usually Micah or others. Always have been completely satisfied!! I go in!! Quick and reliable appointments made by usually Micah or others. Always have been completely satisfied!! More