Freedom Chrysler Dodge Jeep Ram North by Ed Morse - Service Center

DO NOT BUY FROM THEM! I bought a brand new Durango from them. Not even a year later I call to find out if my tires are under warranty. And to schedule for a recall that I received a post card about. Well them. Not even a year later I call to find out if my tires are under warranty. And to schedule for a recall that I received a post card about. Well they refused to tell me if the tires are covered. They said i need to schedule an appointment and come in!!! They would not help me over the phone. I live 2 hours away. I would rather not drive 4 hours on a donut, if it is not needed. I spoke with 3 people. All want me to come in just to talk about if the tire is under warranty. I would much rather get my tire fixed local, then go in for the recall. Top it off, all 3 of them told me I did not have a recall. Why did I get a post card saying it is recalled? A simple Google search also shows it was recalled. When you spend so much money on a vehicle, you want to take care of it. Do yourself a huge favor, go somewhere else! They are not able to help you long term. Just the day if the sale. Don't walk. Run! More

BRAND NEW JEEP having major repairs! not acceptable! Not BRAND NEW JEEP having major repairs! not acceptable! Not sure or how the last person could her the putting in the reversing and idling but it's stil BRAND NEW JEEP having major repairs! not acceptable! Not sure or how the last person could her the putting in the reversing and idling but it's still there. Besides having lunch and leaving full drinks behind in the client's vehicle we might can get this issues resolved. I should not be having issues with a brand new Jeep especially like the last repair. More

Stay away from this Service Dept Stay away from this dealerships Service department. Completely unprofessional and unethical. Had vehicle in service for 2 weeks before "diagnostics" Stay away from this dealerships Service department. Completely unprofessional and unethical. Had vehicle in service for 2 weeks before "diagnostics" even run. Upon "diagnostic" results, it was determined a $715 "fix" would resolve issue. After "fix" issue was not resolved and exactly the same as before. Upon 2nd "diagnostics" it was determined that "fix" would require another $785 "fix". Fool me once , shame on me, fool me twice...you know the deal. Stay very far away from these thieves.... Merry Christmas! More

Crooks The absolute worst service every. If there was a 0 star I would chose it. My driver took my 2015 Ram 3500 in for service and got a quote of $1200 to c The absolute worst service every. If there was a 0 star I would chose it. My driver took my 2015 Ram 3500 in for service and got a quote of $1200 to clean my egr and replace a key fob. After sitting on my truck for more than a week and promising completion dates, they finished the work after a week and a half. My driver went to pick up the the truck and they gave him the wrong bill twice and pull out the wrong truck. Finally they bring out the bill matching my truck and it was more than $3200. This was $2000 more than what the initial quote was. The service guy said they fixed 3-4 other things on the truck so thats why the bill increased. They said I called them and told them to fix everything wrong. The only reason I ever called to the dealership was to check the status of completion and I continuously got the run around about the completion date. I NEVER told anyone to fix everything that they found. My driver spoke to the service manager and they figured they were doing us a favor but knocking off $400 from the bill for some thing we didn't ask for, but we didn't ask them to fixe the 4 other things either. Crooks. More

AWSOME WENT IN FOR SERVICE AND TIM WAS MY ADVISER AWESOME PERSON WELL TRAINED IN THE AUTO FIELD WAS VERY HELPFUL AND LOVED THE WAY HE TOOK CAR OF ME WENT IN FOR SERVICE AND TIM WAS MY ADVISER AWESOME PERSON WELL TRAINED IN THE AUTO FIELD WAS VERY HELPFUL AND LOVED THE WAY HE TOOK CAR OF ME More

Awsome My name is Annie Davis I take my car to Tim all the time and he takes 100 percent care of me and my car I love the dealer My name is Annie Davis I take my car to Tim all the time and he takes 100 percent care of me and my car I love the dealer More

Awsome work Tim was great they got me in and the services where fast and all was good would recommend this place to all that will come. work Tim was great they got me in and the services where fast and all was good would recommend this place to all that will come. More

Excellent Customer Service Key pad wasn't working. Got a new battery but decided to get the trunk shocks replaced. Tim put them on in less than 10 minutes. Very nice crew. I don Key pad wasn't working. Got a new battery but decided to get the trunk shocks replaced. Tim put them on in less than 10 minutes. Very nice crew. I don't go anywhere else for my car needs. More

Takes too long.... need faster weekend service Weekday customers can leave their car. Weekend customers can’t, often have to wait til service finished. Amenities/discounts are rare or have little Weekday customers can leave their car. Weekend customers can’t, often have to wait til service finished. Amenities/discounts are rare or have little value. More

Takes too long for weekend service There needs to be a more efficient way to service weekend customers. I spent over 5-hours for oil change, radiator flush, and OX replacement. There needs to be a more efficient way to service weekend customers. I spent over 5-hours for oil change, radiator flush, and OX replacement. More