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Freedom Ford by Ed Morse
Greenville, TX
135 Reviews
Located in Greenville, TX, Southwest Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Southwest Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 888-857-1374 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
By Type
Showing 135 reviews
November 27, 2023
I have been searching for a specific Ford Bronco for a while and finally found the exact one at Freedom Ford in Greenville, TX. Mark Herrera, Ethyn Doyle and Stephen Chandler provided an exceptional buyin while and finally found the exact one at Freedom Ford in Greenville, TX. Mark Herrera, Ethyn Doyle and Stephen Chandler provided an exceptional buying experience. They maintained communication each step along the way and were also flexible in supporting our Thanksgiving holiday schedule last week. After a long search, the easiest part was working with the team at Freedom Ford. Thanks for putting me in my perfect Bronco! More
by Michael Hall
Helpful November 27, 2023
Greenville, TX Ford was a pleasure to work with and offered a top notch pre-owned vehicle. Many other dealers I have visited present "clean" cars, but were worn out rattle buckets that should've been w offered a top notch pre-owned vehicle. Many other dealers I have visited present "clean" cars, but were worn out rattle buckets that should've been wholesaled out. My sales rep Colby was knowledgeable, professional, courteous, and patient. Rare in a young person these days! From test drive to purchase of my 2020 Explorer (and trade of my 2019 Santa Fe) was flawless. I felt confident I was buying a quality automobile that had been thoroughly checked over, cleaned, and maintained. The only reason I an not giving a 5 star rating is they waited until paperwork was done and handed me a single Key Fob explaining they only got one in return. I gave them two for my Santa Fe. I either had to PURCHASE one from them or a locksmith. Frankly, that is xx!! If a dealer (especially a Ford from Ford) is going to spend money on tires, brakes, "ceramic coatings" (for $1500) then they should xxxx sure throw in a lousy key!!!! I accepted it anyway and Colby was kind enough to recommend a very nice locksmith who totally set me up with another key for $200. Overall, I am totally satisfied with my purchase. But the one key issue will be forever etched in my mind. Next time I trade and give a xxxx dealer 2 keys I will check up front for 2 keys or NO DEAL!! That's just bad business. Period. More
by Chuck H
Employees Worked With
November 26, 2023
We are satisfied with our purchase from Freedom Ford. They had what we were looking for at a reasonable price. Mark took good care of us. They had what we were looking for at a reasonable price. Mark took good care of us. More
by tara
Employees Worked With
Mark was our sales rep
November 24, 2023
Buying experience was very good. Provided a loaner vehicle while they performed recall on my trade in (18 F150). Have followed up to get second key fob and owners manual on my us Provided a loaner vehicle while they performed recall on my trade in (18 F150). Have followed up to get second key fob and owners manual on my used 2023 F150 purchase. More
by mfvw29253
Employees Worked With
Jordan Dixon
November 04, 2023
Great experience with the sales team. Very knowledgeable of the vehicles they sale and very friendly doing it. Very knowledgeable of the vehicles they sale and very friendly doing it. More
by Curtis Ramey
Employees Worked With
November 02, 2023
Overall good experience. Still wish you could go into a dealer and just get the best deal instead of the back and forth to come to a deal. Still wish you could go into a dealer and just get the best deal instead of the back and forth to come to a deal. More
by will reese
Employees Worked With
Evan
October 31, 2023
I was very happy with my experience buying my new truck. Ethan was awesome to work with and explained everything to me. They worked with me on price and my trade ins so I could stay within my budget. I lo Ethan was awesome to work with and explained everything to me. They worked with me on price and my trade ins so I could stay within my budget. I love my new truck! I’ve bought several Fords from this location and have counted on them for my service and they’ve been excellent! More
by ccawthon9400
October 15, 2023
Salesman and Sales Manager could not have been more knowledgeable and pleasant to work with. I recognize that car dealerships want to sell cars. Did not feel that pressure at Freedom Ford. If I am ever knowledgeable and pleasant to work with. I recognize that car dealerships want to sell cars. Did not feel that pressure at Freedom Ford. If I am ever in the market for another vehicle, my first stop will be with this team. More
by Rick M.
October 02, 2023
I was very pleased with the entire process. Cody was great and provided all the information about the car ahead of time. We were able to negotiate a price and have everything going before I e Cody was great and provided all the information about the car ahead of time. We were able to negotiate a price and have everything going before I ever drove out to the dealership. Once there, it was a simple test drive and then complete the paperwork for the sale. The financing and paperwork went quickly, and we were there less than 90 minutes total from the time we arrived to leaving with the car. Everyone was great. More
by glc1
