Freehold Chrysler Jeep

Freehold Jeep Chrysler was the second Jeep dealer I went to in search for a new car. We were greeted within seconds of walking in the door and the staff was extremely friendly. We dealt with Michael Granville who was extremely nice and had a wealth of information and knowledge in regards the different Jeep models I was interested in. He was very accommodating and ultimately lead me to find a 2019 Jeep Cherokee that was perfect for me. From Mike, to the financial staff, and the whole Freehold Chrysler staff in general were very nice, and managed to get me exactly what I wanted and within my budget.

I bought a certified Jeep from Stewart who was very helpful, attentive, and extremely knowledgeable about the vehicle. If you’re in the market I highly suggest you reach out to Stewart.

The staff was incredible at communication and provided excellent service. I received great service on day one for the ordering process with Mike Youssef. After my order was put it I received excellent communication from Matthew Miller through every step of the process of the Jeep being built at the factory. I was extremely impressed at the follow up and didn't expect to receive so many updates. On the day of pick up I received excellent service from Mike Youssef, was Matthew Miller, and Harry Palmer for the finance/accounting portion of the process. The General Manager, Ondra Mayfield, was excellent as well through the process as well and answered questions I had. After I took delivery I received follow ups by phone and email from Mike Youssef and Sean M. Gibson, Freehold Jeep and Chrysler’s Client Relations Manager. To have 5 people very involved in the entire team was absolutely impressive. I've never been treated so well in all of my years buying cars. This is my 9th car purchase and my THIRD Jeep Wrangler purchase. I went to the East Brunswick, NJ Jeep dealership a few weeks before going to Freehold and was treated very poorly. I had to seek out a salesman inside the dealership and everyone I tried to get the attention of looked past me like I didn't exist. When I finally got someone's attention it was like he couldn't be bothered to talk to me whatsoever. I asked if he had information on the 2019's and I was told to look at the website...well, little did he know that brushing me off like that lost him an EASY sale. I was ready to buy a Jeep as soon as the 2019's were ready for ordering. Their loss! I worked through the USSA car buying service to find a new dealer recommendation and was directed to Freehold. Amongst other dealers their Internet sales person's automated communications arrived immediately and I received calls shortly after. When I showed up at Freehold Jeep I was apprehensive after the experience with East Brunswick but Mike Youssef greeted my friend and I immediately as we walked up to the main entrance and helped me out immediately. He gave me the information I needed and said I could think about it and come back when I was ready and I told him I was ready right then and there. He jumped on the ordering process and we got an brand new 2019 Jeep ordered for me on the spot that day. They estimated 8-10 weeks and it came in MUCH faster than anticipated which made me ecstatic! I just want to express that good communication, good service, and feeling like I'm being taken care of as an individual is important to me as a small business owner. It's something I look for when I receive services because it's something that is paramount to me in my own business. I was TRULY impressed by Ondra's Mayfield's team at Freehold Jeep. They have an extremely well-oiled machine at Freehold Jeep that is like clockwork for each step of the process. I picked up my Wrangler on Thursday and have been enjoying it ever since. I've already referred one friend to inquire about a new Jeep and told a 2nd friend I would be happy to refer her as well when she is ready to trade in her Jeep for a new one. Thank you to Freehold Jeep and thank you to the Jeep factory in Ohio for handling my build quickly and efficiently. It looks amazing in Mojito Green (glad Jeep kept the color!!) and I'm getting compliments left and right on how amazing it looks in person!!

I submitted a new car form through my AMEX account and within seconds, my phone rang..when I commented on how quickly the response was, the lady on the phone replied that they aspire to provide the best possible customer service from beginning to end. When I arrived at the dealership I had the luck of being my by Michael Granville to guide me through my purchase experience. He was personable, attentive, understanding, and forthcoming. It was the best car buying experience of my life. I

Excellent! customer service throughout the purchasing process at Freehold Jeep. Found their product specialist William Helicher very knowledgeable and straightforward to work with. I experienced no pressure in making the decision to purchase. Very happy to with my 2019 Grand Cherokee ?.

So I wanted a Jeep Wrangler for some time now but was dreading the process. I did some homework, checked the reviews and decided to give Freehold Jeep a try. Well, I did it! I rolled into Freehold Jeeo and by luck got Mike Youssef as my salesperson. He got great reviews online so I already felt good. As it turns out, all that I read on him was true! He was awesome! No nonsense kind of guy. So, when you are ready to take the plunge, go to Freehold Jeep and see Mike... you won’t regret it!

I visited Freehold Chrysler Jeep and was greeted warmly by the employees. I talked on the phone with Stewart Koncius prior to arriving and he was very friendly, which persuaded me to visit the dealership. After meeting with him and learning more about the features and the Jeep itself I found one that was perfect for me. Stewart really helped me out and it was by far the best experience I've had at any dealership.

The whole team at Freehold Crysler Jeep are amazing, including Karen Lignelli and Harry. Harry has helped us with all 4 vehicles. We will continye to be loyal customers! They deliver every time. Thank you.

Purchsed a 2019 Grand Cherokee, they were very efficient and made the transaction easy . Delivered the Jeep 5 days before promised. From management to sales team everyone helprd

I just purchased a new 2018 Jeep Compass and everyone at the dealer ship was amazing. Mike Youssef was great and helped me tremendously to get the best deal I can