Freeland Chevrolet Superstore

WONDERFUL EXPERIENCE I JUST WANTED TO GIVE MR.JONATHAN JAMES A HIGH FIVE. THIS IS WHAT CUSTOMER SERVICE IS ALL ABOUT!! I REALLY APPRECIATE THE WAY I WAS TREATED AND I WILL I JUST WANTED TO GIVE MR.JONATHAN JAMES A HIGH FIVE. THIS IS WHAT CUSTOMER SERVICE IS ALL ABOUT!! I REALLY APPRECIATE THE WAY I WAS TREATED AND I WILL BE COMING BACK!! HE WALKED ME THROUGH THE FINDING OUT WHAT WAS WRONG WITH MY CAR AND WHEN HE DID HE EXPLAINED TO ME WHAT WAS GOING ON AND WHAT IT WOULD COST. I REALLY FELT LIKE HE CARED AND WAS CONCERNED ABOUT MY CAR. NOT JUST ANOTHER MECHANIC THAT WAS OUT TRYING TO GET ME TO BUY UNNECESSARY PARTS. I WILL BE RECOMMENDING MY FRIENDS!! THANKS AGAIN JONATHAN STAINTON-JAMES YOU ARE COOL AND ALRIGHT IN MY BOOK!!! More

Great Experience Rodger Smitherman and Sean Donaldson gave me the best experience by far. I don't purchase many vehicles but they were excellent and comforting. I will Rodger Smitherman and Sean Donaldson gave me the best experience by far. I don't purchase many vehicles but they were excellent and comforting. I will definitely recommend them to my friends and family. More

Great customer service! I got 3 recalls fixed on my car which to my amazement only took 1hr, my service advisor was Jonathan Stainton-James, he was very friendly and professi I got 3 recalls fixed on my car which to my amazement only took 1hr, my service advisor was Jonathan Stainton-James, he was very friendly and professional. I would definitely recommend this dealership if you're in need of service for your vehicle. More

Amazing I get so nervous before going to get my car worked on. As a single woman under the age of 30, oftentimes the mechanics try to talk me into buying part I get so nervous before going to get my car worked on. As a single woman under the age of 30, oftentimes the mechanics try to talk me into buying parts I do not need. This was the first dealership I've been to where that was not the case at all! Everyone was incredibly friendly and honest. I took some work with me while I was waiting and a few employees stopped to chat and comment on my heavy workload as I was sitting there. They were so friendly, an employee overheard me sneeze and I heard, "BLESS YOU!!" from the other room. All of the employees went above and beyond to make sure everyone waiting was comfortable. Besides being overly friendly, they were quick with my car and did a wonderful job. I would recommend Freeland Superstore to anyone. More

Great experience! I worked with Freeland to install some parts due to a recall. There was a lag in time while I had to wait for the parts to come in, but as soon as the I worked with Freeland to install some parts due to a recall. There was a lag in time while I had to wait for the parts to come in, but as soon as they were delivered, my service and the friendliness of the staff was great! I would definitely recommend them to friends or others looking for suggestions. More

Used 2013 Malibu Purchase Josh Miller made the purchase of the Malibu quite easy. He and Shane were able give me a fair trade in value to assist in getting the best deal for me Josh Miller made the purchase of the Malibu quite easy. He and Shane were able give me a fair trade in value to assist in getting the best deal for me. JDNelson More

Customer service was top notch! Mike Watson was superb! We couldn't have asked for a better sales rep. He has a great personality and is a go-getter that is very willing to please- a Mike Watson was superb! We couldn't have asked for a better sales rep. He has a great personality and is a go-getter that is very willing to please- and for that reason he got the sale that he did. I would recommend him to anyone as well as Freeland! Thanks for everything! More

Great service Came to have tires put on and I thought I would be there long, but not at all they got me in and out. Thanks Ellis Roberts Came to have tires put on and I thought I would be there long, but not at all they got me in and out. Thanks Ellis Roberts More

Horrible customer service At 11:45 I asked the time for an oil change and was refused service because they had other cars to do & close at 1. At 11:45 I asked the time for an oil change and was refused service because they had other cars to do & close at 1. More

Professional, Pleasant, and Fair Worked with Joyce Lewis on 2/20. We came in due to a tire that was deflating quickly. We had to stop 3 times to put air in before finally making it to Worked with Joyce Lewis on 2/20. We came in due to a tire that was deflating quickly. We had to stop 3 times to put air in before finally making it to the service center. We only let Freeland's service center work on our car that is way we didn't just stop at some random shop along the way. Anywho, we made it safely and we were hoping they could just patch it up. Unfortunately, we had to purchase a new tire and we kinda expected that since we could hear the air coming out. Joyce walked us back to see the damage to the tire prior to just replacing and charging us. I appreciated that one of the mechanics explained why they could not just plug it up and showed us the tire. We purchased our Chevy Camero in 2012 at this dealershipn with Llyod Harris and will not go anywhere else for maintenance and repairs. They always do a great job and are fairly priced. When we decide to buy another vehicle will will be returning here and working with Llyod. Thanks again to Joyce for taking care of us on that visit! More