Freeman Buick GMC

Bought a used truck from freeman and a few days after I got home I noticed the radio was not working. Discovered that the antenna was missing. Call my salesman John and he sent me a new antenna ($113) ou got home I noticed the radio was not working. Discovered that the antenna was missing. Call my salesman John and he sent me a new antenna ($113) out of his pocket. Good experience More

I have a 2024 AT4 2500 Duramax. dealer won't fix the issues w intermittent starting. I've emailed the service manager. No reply. I would never by another GMC product again. All the dealer won't fix the issues w intermittent starting. I've emailed the service manager. No reply. I would never by another GMC product again. All they do is say can't find the problem clear the errors. And send me on my way. I have video recoding's and dates that I have been stuck somewhere just waiting for the truck to start. More

Terrible Service my truck has been there for 10 days. I paid for towing and my rental car. Still waiting for Tech to see. I paid for towing and my rental car. Still waiting for Tech to see. More

Recognizing Excellence in "Taking Care of People" In my role as Director of Case Management at HMG Healthcare, our motto is "Taking Care of People"—treating everyone with respect and dignity. After 15+ yea role as Director of Case Management at HMG Healthcare, our motto is "Taking Care of People"—treating everyone with respect and dignity. After 15+ years in management, I know how rare it is to find a team that truly embodies these values. Today, I want to recognize Shone Alestock (14-year veteran) and Nora Blackmon (20-year veteran) at Freeman Buick GMC. As someone who navigates severe anxiety, the car-buying process can be overwhelming. Shone provided a "no-haggle," welcoming environment that turned a high-stress situation into a seamless success. Nora went above and beyond in finance, perfectly hitting our $297/month goal. It’s a privilege to see professionals who prioritize human connection and customer satisfaction. If you are in the DFW area and need a stress-free experience, I cannot recommend them enough! #CustomerExperience #Leadership #TakingCareOfPeople #GrapevineTX More

Try to buy a vehicle from these guys. John Duggan just ignored my many request to send pictures to me of a truck. John Duggan just ignored my many request to send pictures to me of a truck. More

Daisy is the best! Wow, what a great experience! It was so much fun, and would never describe that when buying a car! She also listened and sent me a fun surprise- will Wow, what a great experience! It was so much fun, and would never describe that when buying a car! She also listened and sent me a fun surprise- will talk about this experience for many years! Highly recommend! Pat was also great - quick, easy, fun! More

Today we had our 5 day old GMC Denali Truck dashboard display start blinking. We took it to our dealership and requested the General Manager. We met and worked with Jeff. He and the service advisor Willi display start blinking. We took it to our dealership and requested the General Manager. We met and worked with Jeff. He and the service advisor William were able to not only get our new truck reprogrammed but do it in a timely manner. Must say, we were not happy about having this experience on a truck with 150 miles on it, but Jeff was very accommodating and understanding our concern. Thanks Jeff for working with us to fix our problem. More

Never I never have had any service problems. The body repair associated with the dealership has done excellent work. The body repair associated with the dealership has done excellent work. More

DO NOT BUY HERE! !!. John the sales manager is very rude and unprofessional. If you do not accept their terms they take it personal and get upset with you the potentia !!. John the sales manager is very rude and unprofessional. If you do not accept their terms they take it personal and get upset with you the potential customer. I do not know how they have continued to do business like this. Maybe only work with the salesperson and stay away from the managers as they think they are way better than anyone. I use this dealer for my service and that will be ending due to this interaction. I also spoke with the store manager, his response was I have been working with John for 25 years and he isnt like that and just didnt care about the poor customer service. The only way to show them that they need to treat customers better is to not buy from them!!! More