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Norm Reeves Hyundai of Irving

Irving, TX

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Employees
Reviews
Vehicles
4.5
1,512 Reviews
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1800 E Airport Fwy

Irving, TX

75062

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Showing 1,512 reviews

July 17, 2025

Sully & Natalie were amazing to work with, I had an amazing & easy experience with them! More

by adela.joy34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie, Sully
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July 17, 2025

They were friendly did a good job letting me know what was done. Good job More

by red1james
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Lake
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July 15, 2025

Shane Blakely and Rodney King were phenomenal. I’ve been incredibly busy with work and they made sure to be as efficient and friendly as they could while helping me. Will 100% be getting my next f More

by Victor Castro
Recommend Dealer
Yes
Employees Worked With
Davig Hogue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Blakely
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Jul 16, 2025 -

Norm Reeves Hyundai of Irving responded

Thanks so much, Victor! Shane and Rodney are two shining stars on our team, and they'll be excited to hear they earned your trust. We'd love to help you and your family out whenever you're ready to buy again.

July 14, 2025

The dealership was very efficient and professional. Our salesman Louie was very knowledgeable about Elantras and showed his creditable knowledge. More

by shudnall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louie M
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Jul 14, 2025 -

Norm Reeves Hyundai of Irving responded

We appreciate your feedback! Louie will be delighted to know his Elantra knowledge made the difference. We’ll keep the efficiency and professionalism coming next time you stop by.

July 14, 2025

My service advisor, Sam was so patient and kind. He made me feel heard and addressed all of my questions and concerns. The staff overall was friendly and the customer lounge was clean and welcoming More

by jmoritz2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Jul 15, 2025 -

Norm Reeves Hyundai of Irving responded

Hey there, Sam will be so happy to hear this! It's nice that he could answer all your questions and put you at ease. The lounge being clean and comfy is just the cherry on top of the excellent service experience! Thank you, and please come see us again at your next service interval.

July 12, 2025

Doyle provided exceptional care in helping my wife and I purchase a new car for our growing family More

by Eric Collins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Stapleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davig Hogue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zubair Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Norm Reeves Hyundai of Irving responded

We appreciate you sharing your experience, Eric! Doyle and the team love helping growing families find the perfect car. Congratulations, and happy driving!

July 11, 2025

Everyone was very helpful and. Very knowledgeable about my car and service Everyone was very friendly. And I appreciate the young man who washed my car and cleaned the inside. More

by nthorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zubair Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Norm Reeves Hyundai of Irving responded

After reading your review, we’re bubbling over with gratitude! We're happy to hear our wash wizards got your ride gleaming, and our crew kept things friendly and informative. See you next time for more suds and smiles!

July 03, 2025

Was able to schedule appointment. Name was on video board. They took car and did work faster than estimated More

by richardson0514
Recommend Dealer
Yes
Employees Worked With
Warranty
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Jul 07, 2025 -

Norm Reeves Hyundai of Irving responded

Hello! Working with you has truly been a delight. We're thrilled to hear about your positive experience and appreciate you sharing your journey with us. At the heart of our work is a passion for efficiency and customer satisfaction, and knowing we've achieved that with you makes it all worthwhile. Wishing you all the best!

July 03, 2025

Prompt, professional, customer service. Made my first Service Center experience with Norm Reeves Hyundai pleasant and hassle free. More

by Randy K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Lake
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Jul 07, 2025 -

Norm Reeves Hyundai of Irving responded

We genuinely want you to feel comfortable and happy with our service, Randy. It’s truly encouraging to hear you had a wonderful experience. Thank you so much for taking the time to share your thoughts with us!

June 29, 2025

From the moment I arrived the staff made the process easy and pleasant. Even after I had to bring my car back the next day, Natalie set it all up for me. More

by ljlortscher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven? Or Bryan the 1st time. Plus the sweet gal that helped me with my rental. Sully the second time.
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Jun 30, 2025 -

Norm Reeves Hyundai of Irving responded

Hey there! Natalie was happy to help out, and she'll be super grateful for the 5-star nod. It was our pleasure to take care of your car during your time of need. Please let us know if there's anything else you require. Thank you!

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