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Norm Reeves Hyundai of Irving

Irving, TX

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Employees
Reviews
Vehicles
4.4
1,488 Reviews
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1800 E Airport Fwy

Irving, TX

75062

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Showing 1,488 reviews

June 09, 2025

Had an issue with my lift gate, got it in and looked At and repaired. More

by AMANDA.HAAS
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
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Jun 09, 2025 -

Norm Reeves Hyundai of Irving responded

Amanda, our team was happy to help you get your liftgate back into working order! Now, it should be ready to go if you need to load up for any road trips this summer. Thanks for leaving us this review. The next time you need us, take a look at our service offers to see if any of them suit you.

June 06, 2025

The beginning was slow, but the guy that assisted me was friendly, gave me information I didn't know I needed and then some. Everything went smooth once I was finally helped More

by iamwilliebrown
Recommend Dealer
Yes
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Jun 06, 2025 -

Norm Reeves Hyundai of Irving responded

Hey Willie, thank you for sticking with us! We’re sorry for the slow kickoff, but delighted our team member made up for lost time with extra help and insights. We're glad everything came together in the end and are grateful for the feedback.

June 06, 2025

Daniel was amazing and helped me get my new car. It was a very pleasant experience More

by harshadatla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Odukwe
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Jun 06, 2025 -

Norm Reeves Hyundai of Irving responded

Is there anything sweeter than ‘Love my new car’? We think not! 😍 Congrats on the exciting purchase and we'll pass the compliments along to Daniel.

June 06, 2025

Good communciation and easy to work with. Staff was knowledgeable, helpful and a pleasure to do business with. More

by kurtis4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Stapleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Norm Reeves Hyundai of Irving responded

Hello, Kurtis. Thanks for leaving our team this 5-star boost! We're glad your visit was pleasant and you got all the help you needed. Anything else on your mind? Reach out anytime!

June 03, 2025

Daniel with Norm Reeves Hyundai made leasing a car so easy, we went back and bought a second car from him two weeks later! Rodney and Quan made financing quick and easy to understand. The service was exc More

by libbyhawkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Odukwe, Rodney King, Quan Nguyen
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Jun 04, 2025 -

Norm Reeves Hyundai of Irving responded

Libby, we're amazed that Daniel sealed the deal on not one but two leases in as many weeks! That's awesome, and we'll make sure to give him xxxxxxfor a job well done! Thank you for giving us a heads-up, and when you're ready for vehicle number three, we'll be here, eager to help once again.

June 02, 2025

Norm reeves service department is the best place to get car service with any concerns you may have. More

by scallahan2681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Jun 03, 2025 -

Norm Reeves Hyundai of Irving responded

Wow! Such high praise! Maybe this review needs to be framed. The fact that you think we're the best place to get car service is a real honor, and we're super thankful to have customers like you.

June 02, 2025

I had a really good experience. Changing oil and filter. It was a little time taking though More

by MBAHARVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Stapleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asim Ali, Daniel Flores
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Jun 03, 2025 -

Norm Reeves Hyundai of Irving responded

Thanks for letting us know how our oil and filter change went. We're glad it all went well, but apologize for the wait. Your honest feedback helps us continually strive to deliver exceptional service every time.

June 02, 2025

Had my car about a week for a coolant hose after being told it'd be 1 day. When I picked up my vehicle, the diagnostic clip under the hood was broken and they did not even flush and refill my coolant afte More

by tonym.88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Flores
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Jun 03, 2025 -

Norm Reeves Hyundai of Irving responded

We're sorry to hear the repair took longer than expected and that you experienced issues afterward. We understand how frustrating it is to pick up your vehicle only to find things that are not the way you want them. Please reach out to Kenneth Demarest at kenneth.demarest@normreeves.com so that we can address these concerns.

May 27, 2025

I experienced great kindness and efficiency in purchasing a new car with Norm Reeves Hyundair of Irving. Theo and Rodney made the process completely stress free! More

by laurencone814
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theo, Rodney
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May 27, 2025 -

Norm Reeves Hyundai of Irving responded

Hi Lauren, thank you so much for sharing your experience! We’re thrilled to hear that Theo and Rodney treated you with kindness and efficiency and made your car-buying process easy. We’ll be sure to pass along your kind words to them. Enjoy your new Hyundai, and please let us know if there’s anything else we can do for you!

May 26, 2025

The service man Jesse was efficient and helpful, making this experience easy and pleasant. Thank you. More

by robin81350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
May 27, 2025 -

Norm Reeves Hyundai of Irving responded

Hey Robin, thank you for your kind words! Jesse is delighted to know you found him efficient and helpful. We always aim to make your service experience easy and pleasant. Thanks for choosing us, and we look forward to seeing you again!

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