Norm Reeves Mazda

Service is usually fast and they keep a list of future service needed. Scheduling is easy. service needed. Scheduling is easy. More

In an emergency they helped me out and got me going. Very nice service department Very nice service department More

My experience was easy with friendly and knowledgeable people. I would refer other people to Norm Reeves dealership. Both service and body shop are great also. people. I would refer other people to Norm Reeves dealership. Both service and body shop are great also. More

I drove 4 1/2 hours to purchase a car from this dealership on 9 April 25. Due to me changing cars, I spent 7 hrs there because the finance person didn’t want to take the check from the bank even th dealership on 9 April 25. Due to me changing cars, I spent 7 hrs there because the finance person didn’t want to take the check from the bank even though it was blessed by the bank. He was trying to get me to finance in house and would not budge. Fast forward to 21 May 25, I contacted Mazda Irving and spoke with Salina Torres as I haven’t received my license plates and the paper plates are due to expire on 6 June 25. Trent Boe (General Manager) reached out on 22 May 25 stating that finance didn’t do something with the paperwork and do tThe holidays the plates should be there by 1 June 25 and he would overnight them to me. It’s 4 June 25 no contact from Trent and called office today only to be told he is off. I spoke with Jessica Stapleton (BCD Manager) on 3 June 25, who stated she would also follow up with Trent and call me back by the end of the day as she has no solution if my temporary plates expire. It’s 4 June 25 and no one has contacted me about my plates that expire on 6 June 25. I wish I would have read the reviews before purchasing my vehicle and I would have bypassed this dealership. I will do another post about the disappointing service. More

I always enjoy my visits. The attention to detail is great. Even though the name has changed things are still great. The attention to detail is great. Even though the name has changed things are still great. More

This is the nearest Mazda dealership from my house. And I get a pretty good service and maintenance in my lovely car and Bryant he is very good and he always tells me what my car needs And I get a pretty good service and maintenance in my lovely car and Bryant he is very good and he always tells me what my car needs More

Lindsay was very friendly and helpful. She kept me updated and was very nice. Please thank her, Terri and Josh for me. She kept me updated and was very nice. Please thank her, Terri and Josh for me. More

Loved coming here, everyone was welcoming and friendly. I thought the video and guide made by the technician was great! I thought the video and guide made by the technician was great! More

The dealership made sure I was happy with my car. But after I bought it, I got a weird phone call from someone who said they were from Norm Reeves Mazda, and they had the financial institution on the But after I bought it, I got a weird phone call from someone who said they were from Norm Reeves Mazda, and they had the financial institution on the phone with them, and there was something about my owing a balance on my trade-in. I told them they shouldn’t be calling me about that without already knowing the answer and that it alarmed me that they were calling. When I called the dealership I left message after message after message to find out xxx. This phone call was about and never heard back. So that’s why Lance only gets three stars and the dealership only gets four stars. The car is fine. More

Even before the dealership was purchased, I enjoyed the level of service. Exceptional personnel and attention to detail. level of service. Exceptional personnel and attention to detail. More