My mother bought a new 2015 ?army car from Ed Borgna on 3/13/15. She traded in her 2012 Camry. On the way home, she found the steering wheel and the gas pedal hard to handle and she informed Mr. Borgna od this upon arrival to her home in Calistoga. He told her to drive for few days - "to see how she feels", as she felt the same, she drove back to the dealership, asking to replace the vehicle with another that she drove on the lot and found easier to handle. Instead, she was sent to the mechanic, who inspected the car and found nothing wrong, He did say that the car she found easier to drive had a different make tires, at which point I called the salesperson and asked him if they could just swap out the tires. He said he'd take care of it. He did nothing of the sort. On Saturday, 3/21/15, the 1st time a manager was available, my mother went to see him. He told her that if he helped her, they would not make any money and when a friend called on my other's behalf because she was distraught and crying.the friend characterized the manager as not only not helpful, but downright nasty. Manager was Marty Vendrick. He said that the only way she was getting a new car was for her to forfeit the sales tax and registration fee, which amounts to over $3K. my mother is driving the car on one lane winding country roads, with a steering wheel she can barely handle. She is 80 years old. A shame on this dealership!!!