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Freeman Toyota

Hurst, TX

Overview
Employees
Reviews
4.7
6,375 Reviews
At Freeman Toyota, we want your next vehicle purchase to be smooth, enjoyable and most importantly, fast! We offer our Tire price match guarantee, as well as 24-hour Roadside assistance through our ToyotaCare No-Cost Maintenance Plan. Come by and check out all our specials today
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204 NE Loop 820

Hurst, TX

76053

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Showing 6,375 reviews

March 04, 2021

Thank you Malorie for your professional help in servicing my vehicles. But most important thanks for being friendly. Your always looking out for me in getting the best price and job done right the first time More

by gdcaguilar4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Service Team and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

Helpful
March 04, 2021

Our family has bought or leased many vehicles from Freeman over the last 10 years. We keep coming back because of how we are treated from point of sale through the year to year service provided. More

by JOHN.CERAMI
Customer Service
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2021 -

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

Helpful
March 04, 2021

The service with Steve Curry was good.He is very helpful and friendly .I will recommend to a friends and family to go see him. More

by ASIANRIK777
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2021 -

Freeman Toyota responded

Thank you ASIANRIK777 for the great review. We are so glad to hear that Steve was able to provide you with a good experience at our dealership. In the future if there is anything else we can do for you, please feel free to call or come by anytime. We appreciated your support and the recommendation of our dealership. Best Regards, Terri Grimes Customer Relations Manager

Helpful
March 04, 2021

We just recently moved to Bedford from Sugar Land and needed service on our Toyota. We went to Freeman Toyota and were well pleased with the employees who helped us. They were all kind and helpful. Th More

by Richard.e.smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
March 04, 2021

It was a great experience very helpful everything was great I love the car it’s my car I love it I love it I More

by MARK1502003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Flores
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2021 -

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you enjoyed your visits at our dealership and our friendly service.I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

Helpful
March 04, 2021

Great people and easy to work with. I can’t recall the finance guy who helped with the money and extended warranty-but he was great! More

by JJBALAZS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Scarlett
Dwaine Baldwin
JB Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2021 -

Freeman Toyota responded

Hi JJBALAZS! I am so pleased to hear about your experience with us at Freeman Toyota.. If you ever need anything, or have any questions, Freeman Toyota is here for you. Welcome to the Freeman family! Best Regards, Terri Grimes Customer Relations Manager

Helpful
March 04, 2021

Wonderful experience, went the extra mile to acquire a rare edition not even at the dealership. Very happy! We have purchased two vehicles within three years! More

by msyoung1
Recommend Dealer
Yes
Employees Worked With
Richard "Maverick" Linck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2021 -

Freeman Toyota responded

I am delighted to learn that you have enjoyed your Sales visit! Thank you for sharing your favorable review of our Sales Department and Maverick. Thank you also for your kind words concerning our service and staff which I will surely pass on to our Sales Manager & his team. We look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

Helpful
March 04, 2021

Awesome salesman! Very polite, upfront, and most of all honest. One of the best salesmen I've ever deal with. Thank you so.much Angel! More

by Xay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sayed
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Apr 08, 2021 -

Freeman Toyota responded

Thank you for the kind review. I am so happy to hear that Angel was able to answer all of your questions and help get you into your new car! If there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Best Regards, Terri Grimes Customer Relations Manager

Helpful
March 04, 2021

Excellent and friendly customer service., which was very refreshing. Very quick turn-around, less than an hour. I’ve been to Freeman Toyota Service Dept 3 times and each has been a very pleasant experience. More

by 9dunns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwaine Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Crosby
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Apr 13, 2021 -

Freeman Toyota responded

Thank you for taking the time to share your delightful review on our website. I am thrilled to hear that we have exceeded your expectations! At Freeman Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

Helpful
March 04, 2021

My Service guy is very good! My check engine light was on when I picked it up and brakes still squeaking. Not happy about that. More

by lucyguitar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Curry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Flores, Santos Flores
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Apr 21, 2021 -

Freeman Toyota responded

Thank you for taking the time to post a review online. We know your time is important and we appreciate you spending it posting a review for Freeman Toyota. We look forward to helping with your future vehicle needs. Best Regards, Terri Grimes Customer Relations Manager

Helpful
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