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Freeman Toyota
Hurst, TX
8,207 Reviews
At Freeman Toyota, we want your next vehicle purchase to be smooth, enjoyable and most importantly, fast! We offer our Tire price match guarantee, as well as 24-hour Roadside assistance through our ToyotaCare No-Cost Maintenance Plan. Come by and check out all our specials today
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 8,207 reviews
October 08, 2021
I scheduled the appt for oil change via internet. I brought my car in and my car just sit there for an hour doing nothing when I asked for my car status and until Charlene involved. No one bothered to brought my car in and my car just sit there for an hour doing nothing when I asked for my car status and until Charlene involved. No one bothered to come to the lobby asking for me. More
by ttran80
Verified CustomerEmployees Worked With
Charlene Gee
October 08, 2021
Multiple employees told me my service appt would talk one hour, it took two. When I went to ask what was taking so long, my paperwork was sitting on the checkout counter- all finished, they said the lady who hour, it took two. When I went to ask what was taking so long, my paperwork was sitting on the checkout counter- all finished, they said the lady who was in charge of my service was on the phone. When they finally got ahold of her, she said she was stuck on the phone with Allstate? What does that have to do with my car? Was I waiting an extra hour because she was on the phone? When I got home, I looked over the paperwork, it said my cabin filter was in immediate need of replacement but no one ever told me or asked and so it wasn’t replaced. Now I have to go back and I don’t even want to. Not sure if I’ll come back for service Appts anymore, probably just go to a local car shop instead. More
by Chelsea S
Employees Worked With
October 08, 2021
The whole experience was great. Everyone was friendly The whole experience was great. Everyone was friendly and treated us with respect throughout the whole process. I woud thank you Mr Tim The whole experience was great. Everyone was friendly and treated us with respect throughout the whole process. I woud thank you Mr Tim More
by EMADWILSON29
Employees Worked With
Other Employees :
Tom Caranci, Santos Flores, Sydney Crosby, Sergio Diaz, Desmond Adger
October 07, 2021
Always love the service. Excellent work. Service was completed in a timely manner. Great job. Tim, Desmond, Charlene and Sergio are great. completed in a timely manner. Great job. Tim, Desmond, Charlene and Sergio are great. More
by LEWKNNTH
October 05, 2021
Service was completed in a timely manner and correctly. Everyone encountered were efficient and friendly. Everyone encountered were efficient and friendly. More
by CHAMBERLAIN613
Employees Worked With
October 05, 2021
Amazing service before and after the sale!!Matt and Amazing service before and after the sale!! Matt and Jacob did a great job. Thanks Amazing service before and after the sale!! Matt and Jacob did a great job. Thanks More
by WAYNEDAVEY
October 05, 2021
l took my vehicle in to get my air condition looked at and when I left it was working but now one week later it has stopped working. Also, they took my glove compartment apart to look at the blower and d and when I left it was working but now one week later it has stopped working. Also, they took my glove compartment apart to look at the blower and did not put back together. At this point I am not happy with the service I received. More
by MT32951
Employees Worked With
