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Freeman Toyota

Hurst, TX

4.7
8,368 Reviews
At Freeman Toyota, we want your next vehicle purchase to be smooth, enjoyable and most importantly, fast! We offer our Tire price match guarantee, as well as 24-hour Roadside assistance through our ToyotaCare No-Cost Maintenance Plan. Come by and check out all our specials today
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204 NE Loop 820

Hurst, TX

76053

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Showing 8,368 reviews

February 27, 2021

In and out very quickly, everyone very nice, by the time I went to sign my paperwork with financing everything was basically ready for me to sign a go! More

by Caguilarland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus "Lexy" Jaramillo, Mo Sayed
Mar 24, 2021 -

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 27, 2021

The dealership makes you feel right at home. Makes you feel like you're part of the family no high-pressure salesman. I've referred three of my fellow workers to Freeman Toyota. More

by RogerT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard "Maverick" Linck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Crosby
Mar 23, 2021 -

Freeman Toyota responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates. I will make sure to pass on your kind words to he and the team. I am equally pleased that you are enjoying your car. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Best Regards, Terri Grimes Customer Relations Manager

February 27, 2021

I drive 325 miles one way to purchase a care from this dealership. This is my third truck from your dealership. The management does not play games and it is so refreshing. More

by Gary Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Laird
Mar 23, 2021 -

Freeman Toyota responded

I am delighted to learn that you have enjoyed your Sales visit! Thank you for sharing your favorable review of our Sales Department Thank you also for your kind words concerning our service and staff which I will surely pass on to our Sales Manager & his team. We look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

Mar 23, 2021 -

Gary Bell responded

Everyone is outstanding. Thank you so much.

February 27, 2021

Maverick and Steve are the epitome of professionalism. They listen and address every concern I have had. I bought you truck new from Maverick and Steve has taken care of all service needs. Would recom More

by donjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard "Maverick" Linck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Freeman Toyota responded

Thank you donjackson for your five-star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call or come by anytime. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

February 27, 2021

I like Toyota Brand, the salesman, Bill is a great access to this location he not only helped me choose a great car, but he also got me a great deal. He's done this for others that I've referred, The More

by WmB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
William "Bill" Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with Bill and the Sales Team and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

February 27, 2021

I purchased my car a few months ago and was very pleased with the process. All of my interactions were done via phone conversations, texted, and email. No added pressure. Tommy was very patient with me whi More

by KellyKelly
Recommend Dealer
Yes
Employees Worked With
Tommy Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Freeman Toyota responded

Thank you KellyKelly for the five-star review. We are so glad to hear that Tommy was able to provide you with a good experience at our dealership. In the future if there is anything else we can do for you, please feel free to call or come by anytime. We appreciated your support and the recommendation of our dealership. Welcome to the Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

February 26, 2021

We had the pleasure of working with Amber on our recent new vehicle purchase. She was knowledgeable and attentive. My wife loves her new Highlander. Thank Amber! More

by Luis Almodovar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Freeman Toyota responded

Hi Luis Almodovar ! I am so pleased to hear about your experience with Amber and I am very glad she was able to get you into the car of your dreams. If you ever need anything, or have any questions, Freeman Toyota is here for you. Welcome to the Freeman family! Best Regards, Terri Grimes Customer Relations Manager

February 26, 2021

Freeman Toyota treats you like family. Whatever the staff can do to make your experience great, they will do. No matter if it is to get a new car, service your car, or get something in the parts dept, More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Minkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas White, Denise Howeth, Ken Laird, Mo Sayed
Mar 23, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team, Service Team and Parts Team and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

February 26, 2021

All the time when my wife and I .need to do something in the car or the truck we bring there and everyone are very friendly and professional. Thanks More

by ARAYACRISTIAN77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Soward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Shortnacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santos Flores
Mar 23, 2021 -

Freeman Toyota responded

Thank you ARAYACRISTIAN77 for this beautiful review, I am so happy to hear that you had a pleasurable experience! We want to thank you for your patronage and support and if there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Best Regards, Terri Grimes Customer Relations Manager

February 26, 2021

Sales and finance were very good at explaining each step in the process and listened to my preferences and accommodated as many as they were able to accommodate. More

by kesselchamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Tiemann
Mar 23, 2021 -

Freeman Toyota responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates. I will make sure to pass on your kind words to he and the team. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Best Regards, Terri Grimes Customer Relations Manager

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