5,741 Reviews of Freeman Toyota - Service Center
Great experience, I will come back. Kyndal is awesome. Friendly Freeman Toyota. Even though the Tundra only has 143K miles, it's 15 years old. I talked with Kyndal about having the 150 Kyndal is awesome. Friendly Freeman Toyota. Even though the Tundra only has 143K miles, it's 15 years old. I talked with Kyndal about having the 150K mile checkup but needed the techs to look it over. Follow up call with Kyndel revealed a couple of things, Main belt needed to be replaced but I expected that, needed to make sure the original spark plugs were replaced as well. I approved some additional work, but overall, not that far off from my discission with Kyndel on cost for the services. Time estimates for work competition from Kyndel during the drop off in the morning was right on. I bought the 2011 Tunda new back in October of 2010, I've taken care of it, and it takes care of us. More
The service was great and provided me a full detailed summary of my new car. summary of my new car. More
Peter Stevenson was easy to work with and provided us with thorough service. We now have two Freeman Toyotas as our family cars and we could not be more pleased with the service provided us. with thorough service. We now have two Freeman Toyotas as our family cars and we could not be more pleased with the service provided us. More
Friendly, knowledgeable staff, not pushy. Clean and comfortable showroom and waiting area. This is my fifth vehicle purchase (all Highlanders) from Freeman and am quite satisfied. Clean and comfortable showroom and waiting area. This is my fifth vehicle purchase (all Highlanders) from Freeman and am quite satisfied. More
Service advisor did take care of battery recall. But she gave me confusing information about the zkg paint peeling issue. She sent me to Fort Worth Toyota and was not completely honest. Freeman does But she gave me confusing information about the zkg paint peeling issue. She sent me to Fort Worth Toyota and was not completely honest. Freeman does not honor the paint customer service plan. I was going back and forth between Freeman and Toyota of Fort Worth. I was helped more efficiently by Lashelle at Toyota of Fort Worth. More
Great service. The service advisor kept me informed throughout the entire process while my vehicle was being serviced The service advisor kept me informed throughout the entire process while my vehicle was being serviced More
I had an appointment and the advisor said it would take about an hour. This was my first service appointment on my Rav4. It took right at an hour. Thanks for being prompt. about an hour. This was my first service appointment on my Rav4. It took right at an hour. Thanks for being prompt. More
The delear was a welcoming person toward us,professional and his service and guidance were excellent. and his service and guidance were excellent. More
Pleasant no pressure process with George Neel in sales and Jackson in finance. I had to bring it back on 6/17 due to a piece of roof trim that was missing. George put me in touch with the used car manag and Jackson in finance. I had to bring it back on 6/17 due to a piece of roof trim that was missing. George put me in touch with the used car manager Brady and he quickly took care of it. More
I was coming to have a key made. I made the appointment - when I showed up, the key was not in stock. Made a second appointment. I felt there was a lot of upselling going on with th I made the appointment - when I showed up, the key was not in stock. Made a second appointment. I felt there was a lot of upselling going on with the process and it took longer than I would have expected. Also think it's an odd thing to stick a young attractive woman at the beginning of the driveway to direct people in to the dealership - in the hot texas sun that feels odd to me. That being said everyone was courteous and my spare key works. More