Freeman Toyota - Service Center

I had the 6 month maintenance done on my Cross. Kat White was my service advisor. She handled everything very professionally and efficiently. At the time that I had been in for my previous maint Kat White was my service advisor. She handled everything very professionally and efficiently. At the time that I had been in for my previous maintenance, which was handled by a different service advisor, I had pointed out a "plug" that had come loose and was hanging down to the left of the steering column on the floorboard. That service advisor said it would be taken care of. When I had gotten home that day, I realized it had NOT been taken care of. So, I pointed it out to Kat. She not only said it would be taken care of, she seemed to refer to it by name. I was impressed. This time IT WAS TAKEN CARE OF, Thanks, Kat. Overall, Kat told me it would take about an hour for the service to be done. It actually took a little bit less time. I was pleased with that. The only thing I didn't like was the tire rotation. The Cross has an odd inflation pattern. 33 lbs. in the front tires, 29 lbs. in the rear tires. It came back with 36 lbs. in all 4 tires. I've corrected that. In total, it was a good, efficient service experience. Thanks again, Kat. More

The team at Freeman was great and went above and beyond to help me today. to help me today. More

Great team of people with great knowledge. Always have exceptional service with every vehicle I own. Always have exceptional service with every vehicle I own. More

We had a little hiccup with figuring out what the actual problem was, however, the mechanic figured it out. problem was, however, the mechanic figured it out. More

Kat did a great job and in timely manner , the pictures that was sent was helpful as well that was sent was helpful as well More

Great dealership. Friendly and good service. Service writer was very attentive and explains in detail. Friendly and good service. Service writer was very attentive and explains in detail. More

Easy drop off and wait. Spent about 75 minutes there which was good. Would have enjoyed seeing a RAV4 on the lot that was gas powered. I guess supply is tight. Overall a ver Spent about 75 minutes there which was good. Would have enjoyed seeing a RAV4 on the lot that was gas powered. I guess supply is tight. Overall a very good experience. More

Now they are don’t take care don’t match the price very bisy no good talking bisy no good talking More

Alex, the service rep did a great job, and excellent communication! That’s extremely rare with other service departments. The tech did an excellent job as well. I highly recommend Freeman Toyota’s servi communication! That’s extremely rare with other service departments. The tech did an excellent job as well. I highly recommend Freeman Toyota’s service dept. More

I know I can count on Tim Farrand and his team. They have always taken great care of my vehicles. Superior services and jobs done right! They have always taken great care of my vehicles. Superior services and jobs done right! More