Freeman Toyota - Service Center

Good experience and was happy to get a loaner that I returned the following day. returned the following day. More

Kat White was an excellent service advisor. She made the visit to your dealership worthwhile. She made the visit to your dealership worthwhile. More

Tim Farrand is very good at helping with whatever the issue is to get it resolved. issue is to get it resolved. More

So much love for Freeman Toyota, Peter Stevenson, and all of the rest of the super people that work at Freeman Toyota! of the rest of the super people that work at Freeman Toyota! More

Do I have to fill this out to make the survey go away! I will. I will. More

Everyone was friendly throughout the service process. Steve was great to work with. And my truck was done in a timely manor. Steve was great to work with. And my truck was done in a timely manor. More

Great experience all around. It was not stressful, no pressure and did not take long as I knew exactly what I wanted. It was not stressful, no pressure and did not take long as I knew exactly what I wanted. More

The service center was friendly, helpful, and effective. Also, the free car wash is always welcome. Technicians fixed my vehicle and it is running great. Also, the free car wash is always welcome. Technicians fixed my vehicle and it is running great. More

almost none of the items I need fixed were actually fixed, I hope this was a one time problem fixed, I hope this was a one time problem More

My car ran smooth prior to bringing it in for a basic tire rotation on 5/21 (at no charge by Steve). (I normally take my car to Hamms for a tire rotation every 5k miles.) I noticed the ride was not smoot tire rotation on 5/21 (at no charge by Steve). (I normally take my car to Hamms for a tire rotation every 5k miles.) I noticed the ride was not smooth and when I stopped the car vibrated and shaked. I tried to take it to Firestone on Sunday, 5/26 (which was my day off). I left a message on Steve's cell phone & on the main line (@ 2:16, 2:19 & 2:24p) Steve never returned the call. Firestone could not get me in. On Wednesday, 5/29 I called Steve (this time I was getting very concerned & I tried to take my vehicle to another shop, but I explained to them what happened and that Freeman did my brake job, so they suggested that I take my car back to Freeman. Again, no vibration or shaking prior to a basic tire rotation. I dropped the car off today 5/31 @ 10am. My appointment was set up for 10:35am and Steve told me it was ok to bring it early. At 1:07pm Steve calls telling me it's the rotors. Needless to say I won't be back to Freeman. I have had bad experience with Freeman Collision twice with them not installing my tail gate properly. I had to take it a private repair and they corrected it the proper way and now this is the third strike against Freeman. More