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Freeman Toyota - Service Center

Hurst, TX

4.6
5,727 Reviews

5,727 Reviews of Freeman Toyota - Service Center

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May 29, 2024

I was kept waiting about an hour and 20 minutes for my oil change before they asked to do the add on services. I suggest they hit you with those earlier in your appointment. Then after I paid they asked i More

by SNPPIERCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
May 29, 2024

Friendly service and no inflation fees. I would recommend Freeman Toyota before any other dealer in the DFW metroplex. More

by CHANDLER.SCALLYWAGINTEXAS
Recommend Dealer
Yes
Employees Worked With
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

We've been with Freeman Toyota for 5 years now, it is where we bought our Highlander. The staff is always friendly and does everything we ask them to do when we bring the car in for service. More

by LOVISCEK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Pierce Service Department
May 28, 2024

Everyone was very nice and helpful, Tim and BJ and Jack took great care of me, I’m very satisfied with their service. More

by TREKMOM1960
Recommend Dealer
Yes
Employees Worked With
Jackson Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
May 28, 2024

Repairs were completed faster than expected, even with ordering a part. Good service. Would use again. More

by BonnieA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvir
May 28, 2024

Customer service wad great Inez kept me informed about all my repairs. Lonnie was very knowledgeable about helping me with my large bill to get my car maintenance updated. More

by ROLANE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Jager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Inez, Lonnie
May 28, 2024

The wait was too long. I waited for 3 hours to get my car done. When the advisor told me prior it would take only 1 hour and it took 3 hours without being updated on stat More

by Josephine Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
May 27, 2024

I will always use Freeman. I have been so impressed with their service center. Highly recommend!! More

by JULES2142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey
May 27, 2024

Excellent service, never had an issue with the work performed. Friendly, efficient, and professional. I would recommend them to anyone. More

by Rodeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyndal Stedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Wonderful experience. Staff is very friendly and answered all my questions. Highly recommend Freeman Toyota More

by KIMFFT
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adekanye
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