5,869 Reviews of Freeman Toyota - Service Center
Rick Simpson was helpful and got me a great deal on exactly what I wanted when having to manage the truck being delivered and getting it in during the 0% interest period! Looking forward to being part exactly what I wanted when having to manage the truck being delivered and getting it in during the 0% interest period! Looking forward to being part of the Freeman Toyota family for a long time! More
Their customer service team is responsive and thorough in their communication. They offered great availability for appointments and completed repairs in a timely manner. their communication. They offered great availability for appointments and completed repairs in a timely manner. More
They were prompt and courteous. However it took 3 calls after 8 hours of work to find out they couldn't find anything wrong. The problem 4 wheel drive is still a problem and had to However it took 3 calls after 8 hours of work to find out they couldn't find anything wrong. The problem 4 wheel drive is still a problem and had to get home. After 10 hours found out I could drive it without 4 wheel drive capability. More
Excellent service. I appreciate the attention and customer service from everyone that I talked to. I appreciate the attention and customer service from everyone that I talked to. More
Great Dealership and service department I have been a customer since 2015. Shout out to BJ Stankovich if there’s anything I need help with he’s always there to assist. customer since 2015. Shout out to BJ Stankovich if there’s anything I need help with he’s always there to assist. More
Honest and fair! I was convinced I had an issue with my transmission. Diagnosis was an exhaust related issue - price quoted - price didn't change and work was done I was convinced I had an issue with my transmission. Diagnosis was an exhaust related issue - price quoted - price didn't change and work was done in a timely fashion. I'm not sure what another shop would have done, but I will never know because I won't go anywhere else but Freeman Toyota in the future! More
People were curteous, friendly. I wasn't prepared for a 5 hour wait as I was told initially 2-2 1/2. This may have been due to extra work I requested. Just wish there was a decent r I wasn't prepared for a 5 hour wait as I was told initially 2-2 1/2. This may have been due to extra work I requested. Just wish there was a decent restaurant within walking distance. More
Rick Simpson went above and beyond to make sure everything went smooth. We will be coming back in the future for more vehicles thanks to him. Thanks Rick once again and appreciate you! He made sure everything went smooth. We will be coming back in the future for more vehicles thanks to him. Thanks Rick once again and appreciate you! He made sure he had everything ready prior to us arriving to the location, including giving me a call to make sure I had everything I needed. More
A big positive change since the last time I was at the dealership. The kindness and courtesy extended by the service department were more than I expected. Mr. Stevenson and the crew who dealt with my truc dealership. The kindness and courtesy extended by the service department were more than I expected. Mr. Stevenson and the crew who dealt with my truck were on point and fast. Looking forward for next visit. Thank you! More
Everyone at the dealership from the telephone operator to the service advisor seemed determined to provide good service. the service advisor seemed determined to provide good service. More