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Freeman Toyota - Service Center

Hurst, TX

4.6
5,744 Reviews

5,744 Reviews of Freeman Toyota - Service Center

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April 01, 2025

I have not dealt with the service center yet. There is an IOU yo have issues corrected. More

by VDT100
Recommend Dealer
Yes
Employees Worked With
John Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo who handled our Finance paperwork.
April 01, 2025

Lonnie looks and is very professional. As usual, he kept me updated on the services and updated me on things the service team found and needed brought to my attention. Please find more pe More

by MATTJSORENS
Recommend Dealer
Yes
Employees Worked With
Lonnie Contreras Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Expensive, but work done right the first time. I would love to get an estimate before the work is started. Maybe a quicker response to text messages, it took an hour or more for reply to my texts More

by ANHKHOI84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Contreras Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Trey is awesome! He has helped me on a few occasions with my vehicle and has hit it on the nail every time. He's definitely a customer advocate and always keeps a n o More

by Jose Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

This is the second car that I have purchased from Freeman Toyota. I I'm still happy with the dealership overall. More

by Annette
Recommend Dealer
Yes
Employees Worked With
James Padillla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Neel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam and sales manager
March 29, 2025

Tim is very nice and always explain the service going to do and how much it cost.He also try to avoid unnecessary expenses. More

by JSAMUEL420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

The entire service department at Freeman Toyota Hurst was top notch. We took our 21 Tacoma in for a service campaign issue and they, at no expense, checked everything out and had no recommendations for unnee More

by James H Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ines Topic
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Had a very bad experience buying my 2021 Camry and Don was the sales person. I will never buy another car from Freeman, as a matter of fact, I just bought a new 2025 XSE and Grapevine Toyota was fantas More

by rarini
Recommend Dealer
Yes
Employees Worked With
Don Little
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

I had two service appointments with Freeman Toyota, and the service department is not communicative, does not care about personal belongings, and is uninformative. More

by joeldsan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bailey Berta
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Bailey was great! He walked me through everything and was there for any questions I had. More

by BRONALDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Berta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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