Freeman Toyota - Service Center

I have beenith them for years -- always consistent excellent care and service...things are done on time, we are not overcharged, and they shoot straight - not rtying to get rich at customer expense. excellent care and service...things are done on time, we are not overcharged, and they shoot straight - not rtying to get rich at customer expense. They tell it like it is and work with you keeping you aware of what they are finding and doing. We trust them. Steve and Desmond are great. More

Not happy. My service advisor tried price gouging me. Told me he would take my truck back and check alignment and if he found no issue with it then it would be My service advisor tried price gouging me. Told me he would take my truck back and check alignment and if he found no issue with it then it would be free but if alignment is off he would charge me over $100. I highly doubt if I would have said yes they wouldnt have found something wrong, just so they could charge me. it seemed very dishonest. Also 2 hours is a ridiculous wait time for an oil change on a Monday. Also nearly impossible to schedule an appointment. More

Normally, the services they offer are second to none. However, recently, they have been pushing to swap out tires when clearly they do not need to be and amazingly, offering to buy your car on a questio However, recently, they have been pushing to swap out tires when clearly they do not need to be and amazingly, offering to buy your car on a questionnaire they ask you to fill out before you pay. It is increasingly becoming difficult to recommend their facility. I understand times are tough for businesses but they are also difficult for *everyone*. More

We’ve been going to freeman Toyota in about 15 months it’s been a great experience. We’re a transportation company we drive in about 60 miles a year each vehicle we have. Our vehicles on road almost 7 da it’s been a great experience. We’re a transportation company we drive in about 60 miles a year each vehicle we have. Our vehicles on road almost 7 days a week. For us to schedule an appointment is very difficult. So we have are adviser Kendall she’s great she made it easy on us we can call her in same day if they’re not busy we can bring our vehicles . We’re really appreciate Freeman Toyota. And More

My appointment was at 11:30? I called to see if I could come in early and they let me come in early to get the work done. I needed to do on my vehicle they gave me a ride to the I called to see if I could come in early and they let me come in early to get the work done. I needed to do on my vehicle they gave me a ride to the mall and picked me up when my car was ready. Definitely a great experience I will be back More

Kendal was our advisor and she was very professional and very knowledgeable on what we needed. She explain everything in detail and made us feel at ease very knowledgeable on what we needed. She explain everything in detail and made us feel at ease More

We receive great service every time we take iur vehicles to Freeman Toyota for service. to Freeman Toyota for service. More

I was not informed that the tune-up was going to be over $400. So, that was a shock! Not cool! $400. So, that was a shock! Not cool! More

The people was so kind and respectful. The place was cleaning. Additionally to the service I had the opportunity to talk with a sales person about the lease option for my next car. The wai The place was cleaning. Additionally to the service I had the opportunity to talk with a sales person about the lease option for my next car. The waiting time was the time that they said when I arrived. Everything was good. More

Terrible customer service, waited 6 hours for a routine service call and alignment with an appointment, i was not a walk in. Left the shop and my alignment was worse, as soon as i hit the highway my truck service call and alignment with an appointment, i was not a walk in. Left the shop and my alignment was worse, as soon as i hit the highway my truck started tilting right and steering wheel ststyed shaking more, so they let me leave the shop with a defective service. Had to drive back to the shop and wait another hour to get my car realigned again. More