5,726 Reviews of Freeman Toyota - Service Center
Back in Jan. and Feb .I called Desmond Adger to make an appt. to get my oil changed.i He ignored me and after he was told I had been trying to reach him he call and Feb .I called Desmond Adger to make an appt. to get my oil changed.i He ignored me and after he was told I had been trying to reach him he called me and told me he would give me a number I could reach him at, he lied to me! After trying for six weeks to get an oil change I finally made an appt. with the call in lady. I asked for him when I showed up and explained how I felt disrespected. He asked me for a second chance. I said ok. I just called in (3-10) and tried to make an appt. for a friend He texted me he would get back to me in a minute. Like a fool I believed him and waited, he never did. After 45 minutes i texted him and asked why he hated me He finally called with all his usual excuses. Can anybody explain to me why I should continue to do business with Freeman? More
The service agent was knowledgeable about what need to be done and explained it for our understanding. Mallory kept us informed with the service needed. done and explained it for our understanding. Mallory kept us informed with the service needed. More
They did an awesome job. Awesomeness is what they do. Could not be more awesome. Awesomeness is what they do. Could not be more awesome. More
I’ve been a customer of Freeman Toyota for the past 7 years. They have always taken care of my needs in a timely and professional manner. years. They have always taken care of my needs in a timely and professional manner. More
Took in my vehicle for a recalled part. They had it from 9:30am to 4:30pm. They called me at 2:30 to let me know the technician was just starting to work on my car. When I finally got my ca They had it from 9:30am to 4:30pm. They called me at 2:30 to let me know the technician was just starting to work on my car. When I finally got my car back, they left it in total disarray. Seats pushed around, car seats unharnessed and taken apart. I’ll never return to this service center. More
Everyone I encountered was very professional. All of my questions were answered and my car was ready within the time frame that I was told it was to be ready. All of my questions were answered and my car was ready within the time frame that I was told it was to be ready. More
The customer service at this location is second to none. My vehicle is always returned to me sooner than promised by an attentive and pleasant staff. Highly recommend Freeman Toyota for both sales and servi My vehicle is always returned to me sooner than promised by an attentive and pleasant staff. Highly recommend Freeman Toyota for both sales and service. More
The service is fine The only issue so far is the time One hour and a half for an oil change is way too much One hour and a half for an oil change is way too much More