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Freeman Toyota - Service Center

Hurst, TX

4.6
5,726 Reviews

5,726 Reviews of Freeman Toyota - Service Center

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March 01, 2022

Not honest, over charged me for service that wasn’t performed. Service advisor was ver rude and not professional when talking to me. I will never go back More

by KEROFREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Farrand
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2022

The best dealership. No problem with them. They very honest and they don’t just sell you stuff. They tell you want you need straight More

by poch1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Wilsie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Caranci, Santos Flores, Sydney Crosby, Sergio Diaz, Desmond Adger, Charlene Gee
February 28, 2022

A wait of an hour and a half for a simple oil change is unacceptable. While the price is good, my time is worth more than the number of dollars I saved. More

by T.WATKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2022

Very thorough, explains everything very carefully -prioritizing the work to be done and what could be done in the future. More

by CJLEMONDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
February 25, 2022

Fantastic experience, as always! Friendly and professional staff as well as excellent service makes Freeman Toyota my #1 choice when it comes to finding a vehicle and maintaining it More

by MBURKHOLDER
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Diaz
February 25, 2022

The service was excellent and I would recommend anyone to buy, service or do business with Toyota. More

by leyeola2011
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlene Gee
February 24, 2022

Desmond Adger kept me well informed of the progress of the service work on my Toyota RAV4. Really appreciate his attention to detail. Great service team -- well organized and efficient. Thanks for More

by MH_GLK350
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
February 24, 2022

Charlie is the best! They took my truck in because of vandalism on Christmas Eve. Charlie kept me up to date in the progress and I was so appreciative as I live 6 hours f More

by kdchavez007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Gee
February 24, 2022

There is no other dealership I would rather do business with then Freeman Toyota. Your sales group is phenomenal your service department is phenomenal and your parts department is just great. Matt Tiemann More

by CBRUCEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Schrage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mino Thanavadee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Stevenson is the very best. Julio Macias is another fine young man and a excellent representative for Freeman Toyota. Matt Tiemann is just a wonderful representative for Freeman Toyota also. They all need a big raise!, Santos Flores, Sergio Diaz, Desmond Adger
February 23, 2022

Great service, details report and timely service thanks 🙏 Craig o Christianson thanks 🙏 a b c d More

by craig_christianson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Flores
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