Freeman Toyota - Service Center

Everything was great thank to all of the Toyota team Every one works together as e team Every one works together as e team More

The day after my car got its regular service appointment and a new battery, my car literally stopped working on my way to a doctor's appointment with my son. I had just enough power in the car to get us off and a new battery, my car literally stopped working on my way to a doctor's appointment with my son. I had just enough power in the car to get us off the road. We were stranded for 3 hours waiting for a tow, and my son missed his appointment and almost an entire day of school. Once my car finally got back to the service center, it was discovered that an (?) alternator cable had come loose. It is hard to conceive of a universe in which this happened independent of the previous day's work at Freeman. Even if the cable had been a little loose beforehand (I informed my service agent that there had been some odd minor things happening upon ignition), I would think checking all contacts would have been a routine part of the car's service, and/or that this would have been caught as a part of the tech's observation that my battery was low, and/or that the contacts would have been checked following the installation of the new battery . . .However, I am strongly inclined to suspect sloppy, careless workmanship. I am thankful my car didn't break down suddenly on 820, when I initially left Freeman at rush hour, or I might not be sitting here typing this review. My husband and I were appalled by this experience, AND that I was asked after the problem was fixed, to sign paperwork releasing Freeman from any and all culpability in the matter. I left Freeman the second time shaking and needing to pull over to the side of the road to calm down before continuing home. I definitely have misgivings about continuing to work with this dealership. More

I been a Freeman customer for over 20 years. I’ve always received excellent service! I’ve always received excellent service! More

Been a customer at Freeman since the early 2000’s. I come back because the service is always great I come back because the service is always great More

Freeman toyota is a busy place. But I've always encountered friendly service and timely solutions for my RAV4. I'll keep visiting them for future services But I've always encountered friendly service and timely solutions for my RAV4. I'll keep visiting them for future services More

They were very helpful. I feel they worked hard for me. They got what they wanted and I got the vehicle I wanted the way I wanted it. I feel they worked hard for me. They got what they wanted and I got the vehicle I wanted the way I wanted it. More

Just got things done as wanted, with excellent work. And waiting for the next service to get you again And waiting for the next service to get you again More

They were good and attended to my needs. They couldn’t find the issue, but didn’t charge me for anything. They couldn’t find the issue, but didn’t charge me for anything. More

We were happy with the service and Larkin was very pleasant and served us very well. the business manager Brandon Nabors did an excellent job in processing our purchase. we will surely recommend La pleasant and served us very well. the business manager Brandon Nabors did an excellent job in processing our purchase. we will surely recommend Larkin and your office to our friends to do business at your location. More

I loved the entire experience with Freeman Toyota from working with Horace on picking out the car and finance (I forgot names) and also the gentleman who delivered the car. Thank you! working with Horace on picking out the car and finance (I forgot names) and also the gentleman who delivered the car. Thank you! More