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Freeway Chevrolet

Chandler, AZ

4.6
1,032 Reviews
-One of the Best in Customer Satisfaction in Arizona -Large selection of new and certified pre-owned vehicles available. -We make financing your next vehicle easy. Freeway Chevrolet is the Valleys Chevy dealership located at 1150 N. 54th St. in Chandler, AZ, off of I-10 and Ray Road. Phoenix Chevrolet shoppers will find an extensive inventory of new, used, and certified pre-owned Chevrolet cars, trucks, and SUVs. We pride ourselves in providing top-notch customer service before, during, and after the sale. Our dealership continues to be recognized for our service level; we are currently ranked number one in customer satisfaction in Arizona. We genuinely strive to ensure that our customers are treated respectfully and can shop for a vehicle in a hassle and stress-free environment. Need Service? Freeway Chevrolet's ASE Master Mechanic and GM Certified technicians will ensure your vehicle is repaired to exacting standards. We use only genuine GM parts to keep your vehicle running like new. Money-saving coupons and deals add even more value to our award-winning service, and our courteous Service Consultants keep you up-to-date on the progress of your vehicle while it's in the shop. Chevrolet Complete Care- As your comprehensive owner-benefit program, Chevrolet Complete Care ensures our commitment to owner satisfaction. -Two maintenance visits, including two oil changes and filters, tire rotations, and multi-point vehicle inspections -Five years or 60,000 miles of roadside assistance with courtesy transportation -Five years of the OnStar basic plan -Three months of the OnStar guidance plan
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1150 North 54th St

Chandler, AZ

85226

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Showing 1,032 reviews

July 28, 2012

since 2008 my wife sons and i have bought 5 cars from freeway. shane has been involved in all 5. in all 5 purchases shane has got us right where we have needed to be on payments.and has kept in contact w More

by cpjmharris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shane hoke/ jay and doug porter
July 07, 2012

My husband and went there to look at a dodge truck. We waited about 45minutes due to someone already looking at the truck. Idecided to go outside and noticed no one was looking at it and it was parked whe More

by madx250
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
johnny v and some sales managerI whos name I dont remember
Apr 07, 2013 -

Freeway Chevrolet responded

Hello, My name is Michael Cook and I am the General Manager here at Freeway. I apologize for the experience and for your frustration. That was certainly not our goal. I did review the file and the salesperson and his manager did get with me after you had already left the dealership to try to make the deal with you. I told them that they were trying TOO HARD to earn your business and it was NOT possible to make a deal under these parameters. I know they were trying to get a firm commitment from you to make the deal happen, but it was not possible to do what you wanted to do. My vehicle will sell for $34,988, and I am not interested in putting more than $3000 in your vehicle. With 0 down, that would have you financing $36,160. I doubt that I could get you 9% with 0 down with your credit history but if I was able to-- the absolute best payment would have been $654.00... I personally would have planned on you being in the 11-12% range and this would have been a higher payment obviously. What we should have done is let you go immediately with out trying to earn your business, as you were very set on where you needed to be and we did not have a truck that would work for you. As you stated in your complaint to be where you need to be as far as payment is concerned, you will need to purchase a truck that will sell for around $25,000. I am sorry that we did not have such a vehicle at the time. There is a lot of confusion on this deal and frustration, and I certainly apologize. We try to make every deal happen, but we can't make every one obviously. Good luck with your vehicle search.

June 20, 2012

We were told the vehicle we ended up buying had Bluetooth- no. That it would get certified- no. It was never disclosed that the car we were buying was used as a fleet car, even though we inquired a More

by littletsj
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Cook
June 06, 2012

If you want to look at new cars and be treated with the utmost respect, go see Shane Hoke at Freeway Chevrolet. He will not only give you the best deal, he will go that extra mile to ensure your satisfied More

by Gillettej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hoke
March 11, 2012

My credit was BAD!! I went to Earnhardt (Mr.ED) dept was giving me the biggest run around. I came across Freeway called Todd from the Internet sales dept. He really took the time on the phone with. I decide More

by naturegirl-38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
March 06, 2012

I WAS GREETED BY A VERY FRIENDLY KNOWLEDGEABLE SALESMAN ( Dwayne ), and was very patient to my needs.Dwanye was AWESOME I FELT LIKE I MADE A FRIENDS. THAN TRACI SOLO THE FINACE GUY WAS VERY PROFESSIONAL AND More

by EBRACAMONTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne
February 29, 2012

Excellent customer service. Vehicle ready when promised. Never have to go back for a repeat repair. Car is clean inside and out. Shuttle service is great. The manager, Greg Black is amazing. I have sha More

by larzipants
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
raul
February 22, 2012

Took our 2011 Traverse in for an oil change and tire rotation. I informed Raul that we would be taking a vacation to Disneyland at the end of the week and asked that David check out the entire vehicle More

by guns-n-nascar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Bejarano and David Jones
February 12, 2012

My wife and I were in the market for a new or like new SUV to replace our 2003 Chevy Tahoe. We really lov ethe Tahoe and were skeptical about finding anythig to really replace the best vehicle we have ev More

by 3girlsdad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Shanklin
February 12, 2012

Freeway Chevrolet---BEST car buying experience & BEST Customer Service-- hands down. WOW.... Duane, Dennis, Marc, & Mike!! Awesome Customer Service. I planned to hang out with my daughter and her boyfr More

by Lori Nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane, Dennis, Mike and Marc
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