Freeway Chevrolet

Service Everything was perfectly done--awesome service. Just to point out some service people were not wearing masks, had to use the same pen from service per Everything was perfectly done--awesome service. Just to point out some service people were not wearing masks, had to use the same pen from service person to sign cc authorization More

Great experience! Great experience. No problems. Very smooth. Was hoping to get the car delivered so I could test drive it. Buy that didn’t work out. It worked out. T Great experience. No problems. Very smooth. Was hoping to get the car delivered so I could test drive it. Buy that didn’t work out. It worked out. Thanks Malkum! More

Dead battery I had a battery go bad a little over 2=years ago and had them give me a 4 yr battery, it lasted a little over 2 yrs, I called them up and took it righ I had a battery go bad a little over 2=years ago and had them give me a 4 yr battery, it lasted a little over 2 yrs, I called them up and took it right in yesterday in and out in 1 hour with a new battery, no complaints at all, I was ready to buy one from Autozone but remembered I had an extended life, 49.00 to get it installed, it was well worth the money not to have to do it myself in the sun at 111 deg More

Nick and Dwayne were very upbeat. We never felt any pressure to buy additional items. Very nice experience from beginning to the end. Thank you pressure to buy additional items. Very nice experience from beginning to the end. Thank you More

Very nice no stress service visit. All staff were very friendly and attentive to getting the service of my truck completed and returned in a timely manner . The only thing that is annoying is requiring me friendly and attentive to getting the service of my truck completed and returned in a timely manner . The only thing that is annoying is requiring me to type a minimum of 25 words in this response field . More

My experience was wonderful everyone was very nice and helpful overall they were very professional I would definitely come back again in the future. Dennis Renko was absolutely the nicest person most prof helpful overall they were very professional I would definitely come back again in the future. Dennis Renko was absolutely the nicest person most professional kindest person I have ever met!! More

DO NOT SHOP HERE PERIOD. BOUGHT A 2020 4X4 Z71 SILVERADO W/LEVELING KIT, CUSTOM WHEELS AND TIRES. $65,000+. 45 DAYS LATER IT BROKE DOWN LEAVING ME STRANDED. FINALLY STARTED & GOT IT TO FREEWAY. THEY TOLD ME W/LEVELING KIT, CUSTOM WHEELS AND TIRES. $65,000+. 45 DAYS LATER IT BROKE DOWN LEAVING ME STRANDED. FINALLY STARTED & GOT IT TO FREEWAY. THEY TOLD ME NOTHING WAS WRONG. 6 DAYS LATER IT BROKE DOWN AGAIN, HAD IT TOWED BACK TO FREEWAY AND THEY HAVE HADE MY BRAND NEW TRUCK FOR THREE MONTHS SO FAR. STILL NOT FIXED AND THEY WONT RETURN MY MONEY OR GET ME INTO DIFFERENT TRUCK. I HAVE TO GET A LAWYER TO ENFORCE THE LEMON LAW TO RESOLVE THIS HORRIBLE EXPERIENCE. THEY SAY THEY CARE ABOUT CUSTOMER SATISFACTION, WELL THIS PROVES WITHOUT A DOUBT THEY DONT CARE. THEY ALREADY HAVE MY MONEY AND KEEP TELLING ME I JUST HAVE TO WAIT. I AM GOING ON MY 5TH CRAPPY LOANER VEHICLE NOW. THIS PLACE IS A JOKE, THEY ARE CROOKS. THEY HAVE HAD MY TRUCK FOR 3 MONTHS WHILE I AM PAYING $1000 A MONTH FOR A SEVERE HEADACHE AND NO BRAND NEW TRUCK. UNBELIEVABLE HOW MUCH THEY DON'T CARE ABOUT CUSTOMERS WHO HAVE BOUGHT MULTIPLE TRUCKS FROM THEM AS WELL AS 8 BRAND NEW GM TRUCKS More

Worst Service Experience Took my Duramax into the service department on a Wednesday, drove in and was told it would be about 4 hours or longer, no problem. I asked for a loane Took my Duramax into the service department on a Wednesday, drove in and was told it would be about 4 hours or longer, no problem. I asked for a loaner advisor said they did not have any and said you can get yourself an uber or lyft, I looked at him and instead of agruing I just walked away and ordered myself an uber and paid for it myself. its a 28 dollar uber ride to where I live. I called Chris the service advisor since I did not hear from him by 3pm. He said it would be Monday before he could get the park and asked if I wanted to take truck since it was still driveable but just low power, I said no problem I will be back Monday to drop it back off.... again no ride was offered so i had to take an uber at my own expense back to the freeway..... Monday 8am I drop off my truck walk into Chris service advisors office hand him the keys and asked him if the parts were in. Chris said oh yes all parts are in and he would call me the next day when truck is done. I was till Wednesday to call and I was told by Chris the parts never came in and it wouldn't be in for a while. I asked him why he told me the parts were there Monday when I dropped off the truck and he just ignored me and would not give me a time frame. I spoke with his manager Roger and he promised me that the part would be in by the following monday and it would be done by that tuesday. I call monday morning to see if part came in and Chris advised me to come pick up truck because it is done. I thought that was weird because it takes 2 days to install part. I picked up truck drove away and the same issues are happening with truck.. They did not fix my truck and when I called to ask them what happened instead of telling me to come back right away the service manager said to schedule an appointment to be seen. Horrible experience. Will be going to a different dealer. More

It was an amazing experience! I went in looking for a truck a few weeks or a month down the road for a business that I am starting June 1st & walked out with a 2016 Chevy Silverado 3500 HD dually with 25 truck a few weeks or a month down the road for a business that I am starting June 1st & walked out with a 2016 Chevy Silverado 3500 HD dually with 25,000 miles. I am very satisfied! More

I buy where Dennis Renko works I have purchased four vehicles since 2008 from Dennis. I trust him to satisfy my needs. I'm looking forward to number 5. Thank you. I have purchased four vehicles since 2008 from Dennis. I trust him to satisfy my needs. I'm looking forward to number 5. Thank you. More