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Freeway Chevrolet
Chandler, AZ
1,039 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,039 Reviews of Freeway Chevrolet
February 02, 2016
One tire purchase It took 2 hours and 15 minutes to purchase 1 tire. Terrible wait time. The mechanic put the new tire on the wrong side. The service advisor ahould of It took 2 hours and 15 minutes to purchase 1 tire. Terrible wait time. The mechanic put the new tire on the wrong side. The service advisor ahould of told me it was gona take all day to do this. I was late in picking up my daughter from school. More
by Share21
Employees Worked With
Ernest
January 20, 2016
Reccomend Great service, great people, great experience. I highly recommend this dealer. I have been coming here for the last five years, and would not go any o Great service, great people, great experience. I highly recommend this dealer. I have been coming here for the last five years, and would not go any other place. More
by George
Employees Worked With
James
January 02, 2016
Replace Battery Very Prompt service from Rick Poole, he told us what to do and had us taken care of the next day. Thank you for your great service. Very Prompt service from Rick Poole, he told us what to do and had us taken care of the next day. Thank you for your great service. More
by Barbw123
Employees Worked With
Rick Poole
December 15, 2015
bait and switch....wouldnt work with We came in to look at a 2015 Tahoe after seeing it priced in multiple spots online at $50,888. We were up front and told them we would not be finalizi We came in to look at a 2015 Tahoe after seeing it priced in multiple spots online at $50,888. We were up front and told them we would not be finalizing a purchase til the next day due to the sale of our vehicle that we needed to finalize. They took advantage of the situation and told us that the price was a mistake and it was supposed to be $52,888 and that the next day the price would be $52,888. So we either had to purchase that day with a trade-in which we never came in to do or the price would be $2k higher the next day. The next day online the price of the car was still $50,888. I called to see if they would give us the price posted and they told me no the price was $52,888 and no budging. The sales manager was rude and I have honestly never worked a car dealership who hasn't wanted business before. I will be filing a complaint with the bbb and the state regarding using bait and switch technique and not honoring their advertised prices. More
by katiew32
November 12, 2015
The Best just get Better !!! I am always happy to bring one of my cars to Freeway Chevrolet in Chandler as I know the service or repair will be done correctly. Scott in the ser I am always happy to bring one of my cars to Freeway Chevrolet in Chandler as I know the service or repair will be done correctly. Scott in the service department is always friendly and ready, willing and able to repair or service my vehicles. I just inform him of the problem and he takes care of the rest. It is one less thing I have to worry about in my life. I just bring my vehicles to Freeway Chevrolet and Scott knows what to do to get the job done !!! More
by EZBayUsa
Employees Worked With
Scott Pfannenstiel
October 21, 2015
Beware of Hidden Service Charges Servicing of my Chevrolet has been above average and always included parts replacement. However today was my first LABOR ONLY visit for a four wheel Servicing of my Chevrolet has been above average and always included parts replacement. However today was my first LABOR ONLY visit for a four wheel alignment and was charged an absurd 10% extra for "SHOP SUPPLIES" above and beyond the original service quote. In addition I was charged sales tax for the "SHOP SUPPLIES". Not one person could tell me exactly what SHOP SUPPLIES were consumed for the WHEEL ALIGNMENT! Only explanation was that this was customary practice at ALL automotive service facilities - dealers and non-dealers. So I called every other Chevy dealer in the valley. Guess what? The only other dealer that charges SHOP SUPPLIES for wheel alignment is Chapman and if you read Freeway's website, they are part of the Chapman Automotive Group. Well my factory warranty runs out soon and you can bet I will NOT be running back soon to Freeway for service. More
by Phxgolfman
Employees Worked With
Did Not Work with Sales
October 10, 2015
No Hassle Dealership I bought a Suburban and a Chevy Cruz from Freeway Chevy. The sales people were great, I made my price range and guidelines clear and they stuck to it. I bought a Suburban and a Chevy Cruz from Freeway Chevy. The sales people were great, I made my price range and guidelines clear and they stuck to it. I bought the Suburban used and when it needed a repair the guys went out of their way to make it hassle free for me! Roger was wonderful, Rick was great and Lonnie went out of his way to make sure everything was taken care of! Veronica was on the ball making sure I had a loaner car while they were figuring out what was wrong with my vehicle! I felt very confident that everyone was doing their best to make my experiences at Freeway Chevy good! And I appreciated the follow up calls to make sure everything was OK! Thanks everyone! You ROCK! So from sales to service my experience at Freeway Chevy was easy and No Hassle! More
by Jeri
Employees Worked With
Alicia, Roger in service, Rick Pool, Lonnie and Veronica
October 05, 2015
Bad customer service Freeway Chevy has the worst customer service in the Internet department. They do not return calls or get back to you in regards to vehicle. Freeway Chevy has the worst customer service in the Internet department. They do not return calls or get back to you in regards to vehicle. More
by Lizzy123!
Employees Worked With
Mark Orio
October 05, 2015
Chevy Malibu bliss!:) Casey was a GREAT salesman, not pushy at ALL! Got us into a 15 Malibu when which we love! The whole experience was fantastic!! Finance, management, ev Casey was a GREAT salesman, not pushy at ALL! Got us into a 15 Malibu when which we love! The whole experience was fantastic!! Finance, management, everything! I will definitely be back and urge everyone to check them out. More
by Toshbranche
Employees Worked With
Casey
September 24, 2015
Awesome Service Department It is hard to find a Factory Dealership that is honest and performs top-notch service. Freeway Chevrolet is the exception. Everyone there is very It is hard to find a Factory Dealership that is honest and performs top-notch service. Freeway Chevrolet is the exception. Everyone there is very courteous and friendly. I am also keep up to date on my repairs. If I need a loaner vehicle, one is provided at no charge or free shuttle service to my home. They even service my Cadillac's. Thank you to Scott and Roger in the service department. More
by EZBayUsa
Employees Worked With
Scott, Roger
