
Freeway Chevrolet
Chandler, AZ
Filter Reviews by Keyword
By Type
1,036 Reviews of Freeway Chevrolet
Horrible Servuce Put my truck in for a few issues. The service writer immediately starts talking to me like I'm 5. I answered his dumb questions that I had already ans Put my truck in for a few issues. The service writer immediately starts talking to me like I'm 5. I answered his dumb questions that I had already answered. He was very disrespectful and rude. Later that day I picked up my truck. I was the first in line at the cashiers window. I got my paperwork and went where I was told. The people behind me had their vehicles brought to them first. 15 minutes later a person asked me if I was there to pick up a vehicle....... finally got my unwashed finger prints everywhere truck! And for some reason a work bucket was on my backseat!!#!! More
Outstanding customer service The sales TEAM worked together seamlessly to provide a positive experience. The deal was laid out with no pressure. Delivery of the vehicle was done The sales TEAM worked together seamlessly to provide a positive experience. The deal was laid out with no pressure. Delivery of the vehicle was done with such a human touch that one could not help but smile and be pleased! Thank you Freeway Chevrolet; we finally found a dealership in Arizona that we can call "our dealership". More
Excellent service Our experience was truly a 5star. Anthony Espinosa made our trip worthwhile and drove out with a brand new car! Thank you Anthony and those who helped Our experience was truly a 5star. Anthony Espinosa made our trip worthwhile and drove out with a brand new car! Thank you Anthony and those who helped us. Also thanks to Henry for taking care of us today to finish some last details. I have never wrote a review for a company so I recommend this dealership. I'll use Earnhardt's motto "there ain't no bull" :) More
Horrible serviceh a destroyed dash. Its been over a week an I went in to get an air compressor replaced and ended up with a destroyed dash. They said they would review the video survielence, but its been a we I went in to get an air compressor replaced and ended up with a destroyed dash. They said they would review the video survielence, but its been a week and nothing from a guy who said his name was lonny. Don't go here unless you want horrible service and leave with more issues than you came with. They have lost me for life. More
chevy malibu I purchased a 2016 chevy malibu from freeway Chevrolet and our salesperson Dalton was awesome and the car is exactly what I was looking for. I purchased a 2016 chevy malibu from freeway Chevrolet and our salesperson Dalton was awesome and the car is exactly what I was looking for. More
Do not buy from here! The biggest liars and cheaters on the planet! They take no responsibility that what they did not only once, but twice was illegal!! See my story below The biggest liars and cheaters on the planet! They take no responsibility that what they did not only once, but twice was illegal!! See my story below. In 2014 I bought a 2015 Malibu from Bill Bowlen. My experience with Bill was awesome; the finance department not so much. I got "approval" on my own with a somewhat high interest rate but a payment I could afford. My sister-in-law was with me and asked what would my payment be if she co-signed. After a credit check they brought us the final numbers. Keep in mind, this is MY vehicle and she is co-signing. It was not until 2 weeks later that we discover SHE is the primary buyer. Not me. This pissed me off, to say the least, because no one ever disclosed this to us. Fast forward to January 2015. I brought my Malibu in for its oil change and decided to look at the 2016 Malibu. My brother and sister-in-law were with me. My brother had been interested in a Colorado and decided to see if they could make a deal. Once again, my sister-in-law wanted to co-sign so my brother could get a better interest rate. Papers were signed but my brother discovers when the bank sends paperwork, that he is NO WHERE on the loan! Needless to say he was pissed! He then went to his credit union and got his own financing. Meanwhile I've signed paperwork for a 2016 with my sister-in-law as a co-signer, with strict instructions that I AM TO BE THE PRIMARY or no deal. I was told it was understood. They let me take the car so I assumed no problem. After a week and a half of only one hit on my credit report, Rafael from finance calls me on a SUNDAY to say he needs check stubs from me and Mary and he will be in touch. Now the hits start coming to my credit report. What the xxxx have they been doing for over a week? I call him on Tuesday. No call back. I call him on Wednesday. No call back. I then call Billy and tell him if a deal is not done by Friday, I will be returning the car. He says he will get my message to the right people. On Thursday I get a letter of denial with my Sister-in-law as the primary buyer! Then Rafael calls me to say that he got a deal done and needs me and Mary to come to the dealership and sign new paperwork because they couldn't get the deal done with me as the primary! THEN he states that actually he can't get it done with me on the loan at all! What?! Why would I make payments on a car and not get credit? That's when I got really upset and said "I specifically told you not to do that!" He then tells me it was upper management that did it. Needless to say I told him I would bring the car back on Friday and I want my down payment back! I'm a GM of a hotel so I know running a business is difficult. But to be made to believe one thing then have something else happen not once, but twice to me AND also to my brother is despicable. I wanted to give you the opportunity to respond before I take this up with the BBB, the Attorney Generals office, and any social media outlet I can find to let the community know how dishonest your company is. More
worst dealership in Valley Going through a divorce and trying to buy a used car none of the sales guys knew what they were doing we had to come back three times in a row then af Going through a divorce and trying to buy a used car none of the sales guys knew what they were doing we had to come back three times in a row then after paying a down payment was accused by a salesperson Edgar of fraud in front of the entire sales floor they are liars and crooks and had the sales guy follow me to my car and are all very dishonest and have no idea how to treat customers never go to this dealer please More
One tire purchase It took 2 hours and 15 minutes to purchase 1 tire. Terrible wait time. The mechanic put the new tire on the wrong side. The service advisor ahould of It took 2 hours and 15 minutes to purchase 1 tire. Terrible wait time. The mechanic put the new tire on the wrong side. The service advisor ahould of told me it was gona take all day to do this. I was late in picking up my daughter from school. More
Reccomend Great service, great people, great experience. I highly recommend this dealer. I have been coming here for the last five years, and would not go any o Great service, great people, great experience. I highly recommend this dealer. I have been coming here for the last five years, and would not go any other place. More
Replace Battery Very Prompt service from Rick Poole, he told us what to do and had us taken care of the next day. Thank you for your great service. Very Prompt service from Rick Poole, he told us what to do and had us taken care of the next day. Thank you for your great service. More