
Freeway Chevrolet
Chandler, AZ
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1,034 Reviews of Freeway Chevrolet
It's not often that you buy a vehicle and ALL the service that you receive from a dealership is excellent. This was the case with Freeway Chevrolet. From the moment we met our salesman, through orie service that you receive from a dealership is excellent. This was the case with Freeway Chevrolet. From the moment we met our salesman, through orientation of the dealership, to financing and final checkout, all was very professional and friendly. Within the past year we bought a 2013 Equinox from another dealer. With this experience we were able to see the superb quality and professionalism of Freeway Chevrolet. Freeway Chevrolet now has a life-long customer. More
I called to set up an appointment for an oil change and tire rotation and I was put through to Rick. He was very polite and he spoke with kindness, making my experience great before I even drove the 30 mil tire rotation and I was put through to Rick. He was very polite and he spoke with kindness, making my experience great before I even drove the 30 miles to get there. Having never been to this dealership, the service department was easy to locate. I dropped my truck off with ease. My only complaint is that I was told by a different gentleman that the service would only take an hour, and it took 45 minutes longer than that, which is no big deal, since things happen, and luckily I was not waiting at the dealership. The lot attendant who retrieved my truck was polite. They even washed my truck for me, which was a pleasant surprise, since it was covered in farm road dust. Overall, I will definitely return for service in the future. More
Evil Empire (Courtesy Chevrolet) vs. Republic (Freeway Chevrolet) “The Tale of the Chevy Cruze Purchase” By : PhxSuns1Fan As everyone knows last year we bought a NEW Chevy Cruze from Courtesy Che Chevrolet) “The Tale of the Chevy Cruze Purchase” By : PhxSuns1Fan As everyone knows last year we bought a NEW Chevy Cruze from Courtesy Chevrolet, which turned out to be one of the worst customer service/purchase we ever made! I’m not going to go into the entire drama again but I will never, never, EVER do business with LYING, DIRTY, PIECE OF $*** people again! That being said I would like to say Thank you to Tony Lee of Courtesy Chevrolet, he gave me and my wife a call on Saturday saying he can get us in a newer Cruze with lower APR and payments. I couldn’t believe he had the audacity to call me. I got all the info from him that I could and I called my new, BRIGHT AS A SHINY PENNY DEALERSHIP (Freeway Chevrolet) I talked to John t. Huggins on the phone and told him what Courtesy was offering to see if he can match. He said to come on in and he put us in a new car. I didn’t want to drive into town since we live in Queen Creek, in less it was worth it lol. Since we knew what we wanted and what we can afford the process was so much smoother! Kenya Burwell showed us all of the Cruzes on the lot and let us picks which one we loved more. We only had to go back and forth twice with the price, no BS or nonsense like the Evil Empire! We drove off the lot with a brand new 2014 Cruze with RS Package, ended up paying a little more month a month but APR dropped 12%, We just love the car! I talked to Kenya on Monday and told her I notice a few scratches on the car and told me to bring it in to get fixed, I was like what no arguing or I’m lying!! We got a phone call from Tracy Soli saying he can lower or payments and APR if we can pay just a few hundred dollars down! So we got our butts down to the dealership ASAP, we met with Kenya again and we went over the damage with Paul Befort, neither one of them complained about anything I was saying it was just a great feeling. We made appointment to come back in the next morning so they can take care of everything. Kenya also gave my some a model car of Bumble Bee, he just loved it! She even let him sit in the driver seat of the real version of him and let him play with all the buttons. I dropped off the car this morning and I was just so surprise on the notes that Rick Poole was taking, full detailed notes! I ran into someone I met once and she recognized me right away, I met her like 3 months ago to for like 5 mins, thank you Tract Hodges for showing great customer service! All and all I am so glad to do business with you and when I comes time to buying my new Car or Truck I will for sure come back to do business with you. I will defiantly only say positive and great things about your dealership, unlike what I have been saying about the EVIL EMPIRE!! Thank You’s James Somers – Our first experience with Freeway Chevy, took care of us from the start. Told him the long and terrible story for Courtesy and he even offered my wife free car wash’s whenever she wanted one. Roger Young – Gave us our first wow moments at the dealership, honored discounts and free service another dealer gave us. I told him that I would for sure buy our next car here, and I kept my promise ? he ever ran into us during the main purchase and I reminded him of that. Also I only met him once 3 months ago and he walked up to me and say HI. He is the main reason why we can to Freeway Chevy Tracy Hodges – Even though you had nothing to do with the service when we first went there. You made sure we were happy and left happy! Above and beyond your job I think! Kenya Burwell – Very nice, honest, and caring cars sales women. She even let me test drive the SS Camero, she thinks she can get me to change my mind from a WRX LOL. She took care of my family and made sure we understood everything we were buying. Thank you for making my son feel special too he talked about Bumble Bee the entire drive home, 45mins chirping in my ear lol Paul Befort – Thank you for going over the car with me and not making me feel like I was lying or trying to cheat the system. The other dealership really made me feel like buying a new car was not special. But you made it a point that the car should be in 100% when the customer drives off! Tracy Soli – Thank you so much to you, you saved us more money and did your job so fast! My wife was so surprised on how fast it happened and not have any problems like the last times! John T. Huggins – He went above and beyond for us, kept his word! He put us in a car! Great Manager!!! Freeway Chevrolet will always be my first choice in purchasing a Chevy!! Thank you from the Russo’s More
We Had a great Experience, we bought a 2012 Chevy Cruze from Courtesy Chevrolet in April of 2013. Buying the car was the only good thing that came from that!!! I would never ever go back to Courtesy!!! But from Courtesy Chevrolet in April of 2013. Buying the car was the only good thing that came from that!!! I would never ever go back to Courtesy!!! But on Saturday 11/2 we got a phone call from the dude we bought the car from Tony @ Courtesy Chevrolet, he told us to come in and they can get us a better APR and newer car. So we called Freeway to see if they can do what they can. We pulled into Freeway and was greeted right away. Kenya Burwell was our sales women and she did a great and amazing job. We already knew everything there was about the Cruze since we already owned one. But she showed us the new gadgets that the newer Cruze had. We fell in Love with the Black RS model with Custom Interior. "Why" I give them the great Rating is - ALL IN ALL GREAT DEALERSHIP AND CUSTOMER SERVICE, worked with us on the price of the car and made sure we were happy. Even ended up giving our son a gift even though he wasnt with us. They went above and beyond to make sure we were happy. Kenya took pics of my husband and me with our old car to say goodbye. More
Jim followed up with us and meet our needs. He wasn't pushy and took the time to find out what we truly wanted. He didn't try to sell us something we didn't want or need. pushy and took the time to find out what we truly wanted. He didn't try to sell us something we didn't want or need. More
Vince was excellent in scheduling my appointment and meeting the promised completion time. The price was competitive and the work accomplished correctly. He had my truck washed and it looked great whe meeting the promised completion time. The price was competitive and the work accomplished correctly. He had my truck washed and it looked great when complete. Set up an appointment with Vince, you won't regret it. George More
I set up my appointment with the Chapman Automotive App. Upon arrival, I was greeted by James, who immediately remembered the appointment, retrieved my info, and verified what I needed. He came back in abo Upon arrival, I was greeted by James, who immediately remembered the appointment, retrieved my info, and verified what I needed. He came back in about 30 minutes or so and informed me of a fuel system service that was recommended. Went ahead with that and was out in 2 hours. I have always been extremely happy with the service at Freeway Chevrolet. Could I get a cheaper price somewhere else? Probably, but they have always been honest with me, and I've never had an issue with work completed at this dealership. I've been a completely satisfied customer since 2007 when I bought my HHR, and I purchased a 2010 Silverado. Both vehicles are still running great, and that is due to the maintenance provided at Freeway Chevrolet. Thanks guys! Brian Peterson Ajo, AZ More
There was no BS. I knew what I wanted and Pierre made sure that we were both satisfied with the deal. I love my car and am thankful for his ability to keep things in perspective. sure that we were both satisfied with the deal. I love my car and am thankful for his ability to keep things in perspective. More
My experience with Mike Cook made all the difference. I had some issues about my purchase and Mike took the time to contact me and discuss them. He allowed me to air my grievances and listened/ responded had some issues about my purchase and Mike took the time to contact me and discuss them. He allowed me to air my grievances and listened/ responded in a very thoughtful manner. I truly appreciate his offer of a resolution. He was able to diffuse a situation and for that I am grateful. Hank was super helpful in explaining all of the features that came with the car. He took as much time as we needed and followed up wit us the very next day. We will definitely be repeat customers. More
Dropping off my vehicle to be serviced under warranty was a good experience. Unfortunately picking up my vehicle was not. Rick was a complete jerk and very rude to my girlfriend. He took it upon himself to m a good experience. Unfortunately picking up my vehicle was not. Rick was a complete jerk and very rude to my girlfriend. He took it upon himself to make sure she knew they spent $1000 to fix our truck after she inquired about certain charges to the bill. Well i spent $3500 for a warranty extension and Rick should be fired. He must have earned his customer services skills from a third grader. I will NEVER purchase another vehicle form Freeway Chevrolet, and I will make sure EVERYONE knows how poor their customer services is. FYI. They love to up sell you for unnecessary services to recoup some of their loss. BEWARE!! More