Freeway Chevrolet

I love this dealership and had a very nice experience! The lobby is great, so clean and open. Everyone that works there is super nice, especially our salesman Hank Weaver! I definitely recommend anyone lo The lobby is great, so clean and open. Everyone that works there is super nice, especially our salesman Hank Weaver! I definitely recommend anyone looking for a Chevy to visit this dealership and ask for him. :) More

I found myself in need of a new vehicle, my 2003 Trail Blazer with 206,000+ miles was starting to show its age and lack of technology. I dreaded the "buying a new car experience" but I was looking at vehi Blazer with 206,000+ miles was starting to show its age and lack of technology. I dreaded the "buying a new car experience" but I was looking at vehicles on-line and decided I needed to go to Freeway Chevrolet to see the real McCoy. Freeway Chevrolet had the best viewable selection of vehicles on-line here in Phoenix so I had a good idea of vehicles I wanted to see. Xavier Villegas was the first sales person I encountered and we started looking at vehicles. Since I had a Trail Blazer (no longer manufactured) I figured I wanted something along the same line and we looked at the Equinox and Traverse, in person neither vehicle made me think "I want it". I did not want a Tahoe so we moved on to the Silverado, great truck and lots of selection and colors on the lot but I still was not sure. I told Xavier I was going to go home and think about things over night and he let me leave the lot without the "in your face sales push" I hate, he did requested my number and he gave me his card so he could "help find me the vehicle I wanted". I went home and checked a few more vehicles on-line and decided I might want a completely different vehicle than I originally anticipated. The next day Xavier texted me (which I liked better than a sales call) and we set up an appointment via text for me to come back down to Freeway Chevrolet. I was able to get in and test drive the vehicle I had picked out on-line (2013 Camaro) immediately upon my arrival back at Freeway Chevrolet per my appointment. The test drive was it, I found the vehicle that made me "want" to buy. The easy/fun part was done, now for the "negotiation". The negotiation was with Dennis Renko and Xavier, Dennis is a tough man to negotiate with but like anyone in his position his job is not to give me the car rather it is to get the dealership the best deal possible. Dennis and I had to go a few rounds before I felt comfortable with the price, down payment, trade in value, how GM Card points were applied and monthly payment, I feel we reached a fair deal. Remember the negotiator takes your word on your credit, the deal you negotiate will all become true or false when you go to finance! After negotiation and before finance was available Xavier took me around Freeway Chevrolet so I knew where to locate service, cashier and more important where the doughnuts are in the morning when you drop your vehicle off for service. We also had time to activate OnStar and review both the Infotainment System and Driver Information Center. Last was finance with Mark Orio. This part was easy enough though Mark did talk me into buying the extended warranty. At first I was resistant to the idea because of the extra cost but since I have great credit Mark was able to "shop me" and get me a lower interest rate than what I was quoted in the negotiation which made the cost of the extended warranty more palatable to what I had already agreed. While I was in finance the vehicle was sent to be washed and fueled with a full tank of gas. And then the last thing was the final check list with Xavier. While I was done, I had been there 4+ hours and I just wanted to hop in my new sled and ride but I am glad we did this for the following reasons. First - One of the items on the list was garage remote from trade in, I had removed everything from my old truck except that little thing attached to my sun visor. Second – I learned the battery was in the trunk, under the spare. Third – I found two scratches, one on each of the doors that were noted for correction on the final check list. Fourth – Oh yeah, how to put the top down? Fifth – Verified I had all vehicle manuals and 2nd key Sixth – I received a copy of the final check list with all problems noted. I took my vehicle in for service one week after purchase. I got there early and was first in line for service and Vince Cantarano had noted that prior to doors open and made sure I was the first customer addressed. The scratches in each door were taken care of by the body shop to my satisfaction per the issues noted in the final check list. A re-call had been issued for a problem with my new car and Freeway Chevrolet Service addressed that on my behalf. Vince called me during the day to verify that everything as on track, of the re-call and that my vehicle would be ready at the agreed pickup time. Vince had my car ready at the agreed upon pick up time, I just had to review and sign paperwork. I am happy with my car, I am happy with my salesperson, I am happy with my deal and I am happy with Freeway Chevrolet. Two last notes: As a former Marine no one gets five stars, it is impossible, since 4.5 stars was not an option I gave them the benefit of the doubt as I did not want to ding a particular group to get an average. Nothing is perfect, Stephen Hawking or any Gunny will tell you that to be a fact! Also a former Marine I was happy to meet all the current/ former members of our Armed Services currently employed at Freeway Chevrolet. My trade had a USMC bumper sticker and I wore a shirt with the EGA so I was easily recognizable and all came up and said hello. More

Ross demonstrated a professional and sincere desire to meet my automotive need. I was most imprassed with his personal integrity and honestry. When he didn't know specific information or questions, he r meet my automotive need. I was most imprassed with his personal integrity and honestry. When he didn't know specific information or questions, he readily said so, and would immediately seek the correct information. So often you see ego get in the way of being upfront with customers. Kudo for Ross! - Thanks to all staff for a good experience. - RG More

Thank goodness for honest car dealers! Casey Bruce is an incredibly rare breed. Casey went way above and beyond to make sure that all our needs were met, that we were well informed, and that no pressure wa incredibly rare breed. Casey went way above and beyond to make sure that all our needs were met, that we were well informed, and that no pressure was placed on us. Can't recommend this dealership and especially Casey Bruce enough! Thank you guys so much for everything! More

Great place to buy a car and the service was over the , we even got lucky and was given a free lunch and the guys went over and beyond to make the deal happen. Thanks for a great experience. we even got lucky and was given a free lunch and the guys went over and beyond to make the deal happen. Thanks for a great experience. More

Overall experience was terrific. We returned the next day to complete paper work hoping that it would speed up the process. Unfortunately this was not the case, our evening was a three hour marathon. In year to complete paper work hoping that it would speed up the process. Unfortunately this was not the case, our evening was a three hour marathon. In years past I have had poor experiences at Freeway but this experience has changed all that. More

My experience at Freeway Chevrolet can only be described as "perfect". I'm a very difficult and demanding buyer. Casey, my salesperson, treated me with respect and was very receptive to my needs. i was in a as "perfect". I'm a very difficult and demanding buyer. Casey, my salesperson, treated me with respect and was very receptive to my needs. i was in and out very quickly and felt comfortable the whole time.FIVE STARS! Thank you Freeway. I strongly reccommend going to pay Casey a visit if you are in the market for a new or used car or truck. More