Freeway Chevrolet

Craig was our service contact for 12 plus years at Kachina Cadillac for all our cars. When he left I checked with all the Cadillac dealers to find Craig but had no luck. When I had my wife's Cama Kachina Cadillac for all our cars. When he left I checked with all the Cadillac dealers to find Craig but had no luck. When I had my wife's Camaro serviced a couple of weeks ago I ran into Craig and remembered the great service he had given us. So when I needed service on my new CTS I called Craig to see if he could handle it. Now Craig will handle both our new cars for any service they need. You hired a great customer person with Craig, he takes the time to listen to your problem and needs. Best of all he follows your car and keeps you informed of it's progress and estimated completion time. More

The manager and saleperson were willing to work with me. Took some time to get our deal worked out. At the beginning it did not go well as I hoped but eventually, they pulled their sleeves up and we were ab Took some time to get our deal worked out. At the beginning it did not go well as I hoped but eventually, they pulled their sleeves up and we were able to smooth some bumps and at the end, I am satisfied. Good works, guys! More

I was unhappy that the cost of service was not discussed with me. I was told that an alignment check would be done. I assumed that meant that if the car was not aligned correctly I would receive a call an with me. I was told that an alignment check would be done. I assumed that meant that if the car was not aligned correctly I would receive a call and told what the price would be to have it aligned. I was not contacted and an alignment was completed and I was asked to pay $109 for the service. This was a surprise since I was never told how much a check would cost. Since I was not told I assumed it was a standard and free check. I would suggest that going forward pricing of all service performed is discussed before any work is completed. The customer should not have to ask, how much it will cost. I will continue to have basic oil changes completed but I will not have any other service completed there as I do not trust that this department puts the customers best interest first by discussing prices before work is done. I don’t want to be put in another situation where I believe a courtesy check is being done and actual work is completed and I am asked to pay. Very embarrassing at the cashier table when I have to be explained too as to why I have to pay money I was not expecting. More

We gave the rating in every criteria a 5 (great) due to the whole experiance in general. James was our sales person who was up front and told us how every thing is going to take place/work just has we like the whole experiance in general. James was our sales person who was up front and told us how every thing is going to take place/work just has we like to be told. We like bening able to walk in to a dealership to look around without feeling pressured in to purchasing any vehicle right away. He was very nice and down to earth. When it came time for the financing Jay was very theral with how everything runs in that department. He told us how it worked from point A to point B. He always kepted us updated with everything. He did everything he could to help us purchase the vehicle we wanted. I enjoyed doing business with Jay he has a wonderful personality. Thank you, Enrique & Juanita Lopez More

Wonderful experience!! After going through hell with another dealership this was a breath of fresh air. Connie greeted us with a smile and appeared genuine. She even called me to let me know that there another dealership this was a breath of fresh air. Connie greeted us with a smile and appeared genuine. She even called me to let me know that there was an open recall on my car and assured me that it would be taken care of! I will be going back to you for all my auto needs. More

Roger was wonderful and very helpful. I am happy that I have worked with him over and over. He is great to work with. I would not go any where else for my service. He has worked timly and has produced his have worked with him over and over. He is great to work with. I would not go any where else for my service. He has worked timly and has produced his work on time if not before the time was specified. More

My experience on Monday, Sept 13 was stellar. I brought my vehicle in due to a recall letter that I had received and also for repair to my sun-roof. Upon picking up my vehicle, I was advised of a second re my vehicle in due to a recall letter that I had received and also for repair to my sun-roof. Upon picking up my vehicle, I was advised of a second recall that was performed and one that I was not aware of. My service agent, Connie, explained everything in detail regarding the work involved. Also, I was educated by Connie that moving forward, I can call her to make an appointment for my next service visit. I have called the service department in the past and on two occasions, I was informed that an appointment was not required that all I had to do was "show-up", which is how I have completed oil changes in the past. Everyone was very friendly at my visit and numerous individuals always were asking if someone was helping me. Thanks for making my visit painless. Penney Armstrong More

A very positive experience with friendly knowledgable sales people. I have dealt with other dealers here in the valley and this team was by far the best to work with. Tracy in finance was great to deal sales people. I have dealt with other dealers here in the valley and this team was by far the best to work with. Tracy in finance was great to deal with as well. He did an awesome job as well as Court. I would not hesitate to recommend this dealership to anyone else. More

Roger Young is by the best Service Writer I have ever had the pleasure of working with. I've owned GM vehicles since 1994 and cannot think of a better experience. I appreciate Roger's professionalism and cou the pleasure of working with. I've owned GM vehicles since 1994 and cannot think of a better experience. I appreciate Roger's professionalism and courtesy very much, I would recommend him to my parents who live in Califoornia. The pricing though is not competitive enough. More

I was able to get the exact Camaro I wanted at a reasonable price. Everyone from Sales, Accounting and Service have made sure that I was taken care of and satisfied. I would recommend this dealershi reasonable price. Everyone from Sales, Accounting and Service have made sure that I was taken care of and satisfied. I would recommend this dealership. More