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Freeway Ford
Bloomington, MN
971 Reviews
The team at Freeway Ford would like to welcome you to our dealership in Bloomington, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 971 reviews
October 23, 2026
4 Star only because the recall item was not corrected fully,hence a second visit. Driver was more than pleasant.Good job there. fully,hence a second visit. Driver was more than pleasant.Good job there. More
by ckmamm
Verified CustomerEmployees Worked With
October 22, 2026
Everyone was very help and friendly. Thank you. Everything was explained in detail and the video was great. Thank you. Everything was explained in detail and the video was great. More
by culversheila123
Employees Worked With
October 21, 2026
I have returned numerous times to this service department, for routine maintenance, and have always been felt good about the experience. department, for routine maintenance, and have always been felt good about the experience. More
by jengels343
Employees Worked With
October 21, 2026
I have purchased my last four trucks at Freeway Ford. They are top-notch. Service department is super knowledgeable and accommodating and Brian in sales is the best. Would definitely recommend Freeway Fo They are top-notch. Service department is super knowledgeable and accommodating and Brian in sales is the best. Would definitely recommend Freeway Ford to any of my friends. More
by DDBYNELSON
Employees Worked With
Dean
October 20, 2026
Work was done quickly and efficiently and on time very courteous staff an representative. Bravo. courteous staff an representative. Bravo. More
by larryrbell
Employees Worked With
October 15, 2026
The service was very good, the interpersonal communication was respectful and helpful in all aspects. . communication was respectful and helpful in all aspects. . More
by JEANWALLNER08
Employees Worked With
October 14, 2026
Travis was very courteous and professional, explained everything that needed to be done, and what the cost would be everything that needed to be done, and what the cost would be More
by WOODWYN7
Employees Worked With
March 31, 2026
I bought my truck at Freeway Ford and have had any and all service there. Called today to make a oil change and tire rotation appointment. The call taker was very nice, but she couldn't answer my basic qu all service there. Called today to make a oil change and tire rotation appointment. The call taker was very nice, but she couldn't answer my basic questions. When I found out it was an answering service and not someone at Freeway Ford, I decided to hang up (it wasn't the answering service call takers fault, it is just an unhelpful downgrade of service). So I called the main line and asked for a manager. That person told me the manager would call me back in 10 minutes. 45 minutes later, no call. I'm going elsewhere for my vehicle car, made an appointment with Rick's 36 Automotive, they answer their own phones. Losers! More
by brianericcasey
Employees Worked With
Don't recall
March 27, 2025
Freeway Ford Does Not Honor Signed Contracts – Buyers Beware I purchased a 2024 Ford F-150 from Freeway Ford, trusting that the terms in my signed agreement would be honored. Instead, I later discover Beware I purchased a 2024 Ford F-150 from Freeway Ford, trusting that the terms in my signed agreement would be honored. Instead, I later discovered that the dealership had started my warranty nearly nine months before my purchase date—without ever informing me. At the time of sale, I was given a signed “We Owe” document stating that my warranty would be 42 months/42,000 miles from my purchase date. But when I checked later, I found out that Freeway Ford had already activated my warranty on April 30, 2024—cutting nearly a year off my coverage. When I confronted them, they refused to honor the agreement and instead claimed I was “verbally informed”—which never happened. This was never disclosed at the time of sale, and I would have never purchased the truck had I known. On top of that, I ended up paying more than I should have for a vehicle that wasn’t properly represented. This dealership does not stand by its contracts, misleads customers, and refuses to take accountability. If you’re considering buying from Freeway Ford, be extremely cautious. Double-check all paperwork, because once you sign, they may try to change the terms and leave you stuck with less than you agreed to. I regret trusting this dealership, and I want others to be aware of their deceptive practices. More
by nelsonmorales600
Employees Worked With
Glen Saunders
December 12, 2024
I live out of state and Bought a used Toyota pickup from Freeway Ford over a month ago. I paid in full. I contacted Freeway 4 or more times to get the Title, tags and license plates. The 3rd time I talked Freeway Ford over a month ago. I paid in full. I contacted Freeway 4 or more times to get the Title, tags and license plates. The 3rd time I talked to the General Manager and he said he would look into it and call back. He never returned my call. I then texted the salesman again and was told the girls in back were taking care of it. Then I received an email from UPS , a next day air shipping tracking number. For the last two days it has not left Freeway Ford. It was a stall tactic. Oh and I never received temporary dealership tags. So here I sit with a truck I can't legally drive for over a month!,, More
by Disgusted
Employees Worked With
Patrick Martin, Brian Steinhorst, Tim Ross, Rick Shocinski, Paul Kunz, Jack Poppler, Nolan Monke, Don Hershey, Tad Meyer, Chad Anderson
