Freeway Ford

A Stellar Experience What started out with frustrating phone calls resulted in superior customer service through Bryan Stumpf's gallant effort to make my experience posit What started out with frustrating phone calls resulted in superior customer service through Bryan Stumpf's gallant effort to make my experience positive. He succeeded. My car was under warranty and the repair was expected to take a day or two. I was provided with a new Ford SUV until my car repair was completed. The guys in the service area were quick and I was in and out before I could say Freeway Ford 100 times. So far, Brian 'walks the talk' and I appreciate it. More

AM static Since buying my 2017 Escape I’ve had trouble with static even on the strongest of channels. Made an appointment, brought my vehicle in ( still within Since buying my 2017 Escape I’ve had trouble with static even on the strongest of channels. Made an appointment, brought my vehicle in ( still within warranty) on Thursday. Was given a loaner and had my car back by Monday. The sound on all channels is now interference free. More

Satisfied We've been getting our vehicles from Freeway Ford since 2004 and they once again came through to get us what we were looking for. There staff is alway We've been getting our vehicles from Freeway Ford since 2004 and they once again came through to get us what we were looking for. There staff is always friendly and good to work with. More

Bought a new vehicle Rick and glen were super to work with, very clean facility . I was able to have questions answered and if at any time I have additional questions they Rick and glen were super to work with, very clean facility . I was able to have questions answered and if at any time I have additional questions they told me to call More

recall I had my oil changed and a recall done. Everything went very well. Everyone at the dealership was very friendly. I would recommend Freeway Ford to any I had my oil changed and a recall done. Everything went very well. Everyone at the dealership was very friendly. I would recommend Freeway Ford to anyone. More

Oil change and tire rotation Always first class service. Work is completed in a timely manner by polite, professionals. Freeway Ford is the only place I take our Ford cars to for Always first class service. Work is completed in a timely manner by polite, professionals. Freeway Ford is the only place I take our Ford cars to for service. More

I bought 2017 Ford Escape at the end of my lease. I purchased my 2017 Ford Escape at the end of a 3-year lease. I dealt with Tim Ross in Sales and Tim Ross in Finance. They handled the sale efficient I purchased my 2017 Ford Escape at the end of a 3-year lease. I dealt with Tim Ross in Sales and Tim Ross in Finance. They handled the sale efficiently and with a minimum of paperwork. I've leased 2 cars from Freeway Ford and purchased a used car from them. More

Quick and easy I came in knowing what kind of vehicle I wanted. We stopped by after seeing a few Ford Edges online. Within minutes I was helped and in an edge ready I came in knowing what kind of vehicle I wanted. We stopped by after seeing a few Ford Edges online. Within minutes I was helped and in an edge ready to test drive. After looking over the options, I decided I wanted to buy, and had paperwork done within an hour. Overall, great experience! More

Excellent Service The service dept is fantastic! They went above and beyond to assist my needs. I would highly recommend them for any automotive issues!!!! Thanks aga The service dept is fantastic! They went above and beyond to assist my needs. I would highly recommend them for any automotive issues!!!! Thanks again! More

Recall Correction I came in early and dropped off my vehicle with ease. The staff was friendly and receptive. I was able to get to and from work safely. I was even i I came in early and dropped off my vehicle with ease. The staff was friendly and receptive. I was able to get to and from work safely. I was even impressed with the amount of time it took to get the job done. DISCLAIMER: A rep called earlier and I had mistaken confused Freeway Ford with another dealership I dealt with over the weekend. I did not get an oil change from Freeway but given the cost at the other dealership I should have come over. I guess that's what happens when you're multi tasking at work. -doh More