Freeway Ford

"Professional and thorough" It's good to know you can put your trust in a reputable dealership.Our salesman,Tim Ross went the extra mile to get what my wife really liked and want It's good to know you can put your trust in a reputable dealership.Our salesman,Tim Ross went the extra mile to get what my wife really liked and wanted in the new 2019 Ford Edge.Unsure of the new dune interior color,(and not just black),wrong exterior color,one vehicle on the lot had it.My wife was at work.Tim suggested we drive to her work so she could see it first hand." She loved it," had to have it.Tim found the car she liked in Wisconsin and had it here in 2 days.AMAZING ! Thanks Tim and Freeway Ford. More

professional, polite Had a good experience regarding repair of rear wiper on my Edge They diagnosed the problem and had to order a part, which arrived quickly, as promise Had a good experience regarding repair of rear wiper on my Edge They diagnosed the problem and had to order a part, which arrived quickly, as promised. More

rattle on driver's side I took my Ford Edge into the service center because I had a baffling rattle that increased with speed on the driver's side. The tech who worked on my I took my Ford Edge into the service center because I had a baffling rattle that increased with speed on the driver's side. The tech who worked on my vehicle discovered what it was - my bug shield! I never would have thought it was that! He figured out that the tape holding the shield on the hood had dried. They replaced the tape and he drove the car and no noise! Amazing detective work! I apologize for not remembering the tech's name - maybe Josh? More

Service great-solution to recall a joke Great service-performed on-time-drop off and pick up were good.. The solution to the recall is a chinsey cord that will not last in the North's weathe Great service-performed on-time-drop off and pick up were good.. The solution to the recall is a chinsey cord that will not last in the North's weather. More

Great service, speedy finish As always, the team at Freeway Ford provides fast, efficient service with a smile. They handle high workloads diplomatically and get you on your way a As always, the team at Freeway Ford provides fast, efficient service with a smile. They handle high workloads diplomatically and get you on your way as quickly as possible. More

Having car serviced. Service was great and friendly. Walter Odell also came and talked to me and asked how things were going. I also asked him how he was doing. And he sai Service was great and friendly. Walter Odell also came and talked to me and asked how things were going. I also asked him how he was doing. And he said good. More

Very helpfull I'm very picky about things. All at Freeway Ford were very patient and accommodating to my needs. I left very satisfied. I look forward to continuing I'm very picky about things. All at Freeway Ford were very patient and accommodating to my needs. I left very satisfied. I look forward to continuing my relationship with Freeway Ford which spans 25 years now. More

Repeat customer I've used Freeway for service starting with our 2010 F150. There was a recall on our 2018 F150 for the engine block heater which the service depart I've used Freeway for service starting with our 2010 F150. There was a recall on our 2018 F150 for the engine block heater which the service department was able to take care of on our recent visit for "The Works" service. I noticed the [plastic tail gate cap was not fitting properly and asked them to look at it. They agreed and set about to get a new one installed. Unfortunately, that did take a couple of visits to finally get resolved, but the service department made sure I was totally satisfied with the final fix. The new cap now fits as it should and the staff was wonderful to work with. Everyone I dealt with treated me like a valued customer. I really appreciate their consideration. I rated the quality of work a 4 because it took more than one visit to get the problem fixed. There could be some room for improvement with the line staff attention to detail. There was some obvious problems that should have been caught by staff and not the customer. More

New Explorer The staff was super friendly and very patient and accommodating with my purchase of My new Explorer ST, I’ve always had a great experience with this d The staff was super friendly and very patient and accommodating with my purchase of My new Explorer ST, I’ve always had a great experience with this dealership. Both with sales and the service department. More

''Always friendly staff.'' Staff is always friendly and work is done in a timely matter.Also a great time to talk with Tim Ross about this vehicle he sold to me.Likes and dislik Staff is always friendly and work is done in a timely matter.Also a great time to talk with Tim Ross about this vehicle he sold to me.Likes and dislikes,its all good. More