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Freeway Ford

Bloomington, MN

not yet
rated
953 Reviews
At Freeway Ford, our commitment to excellence does not end with the sale, though. In order to ensure a positive ownership experience, we staff an onsite auto service and repair department. And for those of you who prefer to perform their own work, we also maintain a vast collection of auto parts for sale in Bloomington. Freeway Ford truly has every one of your automotive needs covered. The only question left now is how we can best serve you.
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9700 Lyndale Ave S

Bloomington, MN

55420

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Showing 953 reviews

August 20, 2019

Train your lubes tech's The lube tech was not in a lube bay so he needed to fill a jug with oil which he commenced to spill all over the engine! He cleaned it up as best as More

by GETBARBERED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of their names
Aug 21, 2019 -

Freeway Ford responded

Thank you for your feedback. We appreciate the high star ratings, but it sounds like your experience with us was less than stellar. Please feel free to reach out to us directly if you still have concerns. Take care!

August 20, 2019

Awesome people make this dealership I’m extremely satisfied with my experience at Freeway Ford! From my Service Advisor Tyler, to Jeff Keller, the Technician that worked on it. My truc More

by JPDPAPJP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Keller , Tyler Sundberg
Aug 21, 2019 -

Freeway Ford responded

Our Staff works hard to go the extra-mile for our valued guests! We hope to be of service to you again! Take care!

August 20, 2019

Happy repeat customer This is my 2nd purchase through Freeway Ford. So far they have satisfy the customer needs. for that, I appreciate there Team. Great Job. I will see yo More

by rockon41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Steinhorst, Gregg Brandt
Aug 21, 2019 -

Freeway Ford responded

Thank you for your kind words and congratulations on your new vehicle! We hope you continue to choose Freeway Ford for all your vehicle needs! Take care!

August 18, 2019

excellent beyond expectations Attentive courteous and knowledgeable service. Accommodating to my schedule genuinely friendly. Always a pleasure to do business here. Paul Lovaa More

by EWL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lovaas in the Service Dept. Anthony Sherrell gave me information on the Ford Escape when I visited the show room floor and I felt very welcome and treated like someone special. , Anthony Sherrell
Aug 21, 2019 -

Freeway Ford responded

Our number one goal is attaining 100% customer satisfaction. We hope to be of service to you again! Take care!

August 16, 2019

Maintenance Service Easy to get an appointment & friendly service. Location not very convenient for me but this was the dealership recommended to me when I bought used ca More

by Susan J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 21, 2019 -

Freeway Ford responded

Hi Susan, thank you for sharing your positive experience. We are proud to have such a friendly team! We can't wait to see you again.

August 16, 2019

Happy with my Escape Worked with Walter O. to purchase a used Escape. His low-key approach, friendliness, and knowledge made the transaction a breeze. I was offered a bit More

by jahchristoph
Recommend Dealer
Yes
Employees Worked With
Walter Odell
Aug 21, 2019 -

Freeway Ford responded

Hello, thank you for the 5 star review. Congratulations on your new Escape! We look forward to seeing you again.

August 15, 2019

Good service on my vehicle however the wait time was long. The service was very good despite the longer than normal wait time. When my was parked sticking out in the roadway where maintenance were crowding the More

by aritchie3@freewayford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall whom I dealt.with in the service department.
August 15, 2019

Malfunction Light Service The staff was friendly. My car was ready quickly. The waiting area was clean. I would have my car serviced there again. The dealership has consisten More

by LEWISFRAZIER.LEAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Fern
Aug 21, 2019 -

Freeway Ford responded

Hi, we're glad we could take great care of you! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Please don't hesitate to reach out to us if there's anything more we can do!

August 14, 2019

Experience could have been much better Walter Odell (with the assistance of Nolan Monke) was great to work with, I can tell that he truly cares about his customers. Unfortunately I also ha More

by RD
Recommend Dealer
No
Employees Worked With
RJ Johnson, Walter Odell, Nolan Monke
August 12, 2019

good overall experience-price halved for diagnostics only Did not want to repair issue with SYNC screen, but Jonathon worked well with me-told me how I could remedy problem the least expensive way, possible. More

by IN2ESOX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Fern
Aug 14, 2019 -

Freeway Ford responded

Hi, thank you for your comments. We are happy Jonathan tried to save you more money. We hope you have an amazing day!

Aug 16, 2019 -

Freeway Ford responded

Hello, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Safe travels!

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