Freeway Ford

good customer service When I first arrived John Loos was very rude to me. I was in my vehicle and I didn't know exactly if I was in the right spot. He shouted at me ion a When I first arrived John Loos was very rude to me. I was in my vehicle and I didn't know exactly if I was in the right spot. He shouted at me ion a sarcastic and demoralizing tone "How can I help you" then I told him what I was there for and he shouted at me "the quick lane is over there" I wasn't sure where I was supposed to go so then he told some other colleague of his "show him where to go" in a nnoyed tone. Walter L was very nice :-)! More

Quick turnaround and Service Advisor Walter was very helpful I called Freeway to see when I could get in to have my brakes looked at. I received immediate assistance with getting my vehicle in the next day. Walt I called Freeway to see when I could get in to have my brakes looked at. I received immediate assistance with getting my vehicle in the next day. Walter Odell was the Service Advisor and was very helpful. More

faster appointments The check engine light came on and stayed on so i caller ford for service. I get a appointment 10 days later not good if i needed the auto. Tom Ki The check engine light came on and stayed on so i caller ford for service. I get a appointment 10 days later not good if i needed the auto. Tom Kieffer More

pleased got attended to right away and while waiting talked to a sales person about brush fenders and was helped immediately. the experience was very pleasing got attended to right away and while waiting talked to a sales person about brush fenders and was helped immediately. the experience was very pleasing. More

Excellent service. Vehicle was done in time promised. Always dependable and friendly. It's great to know that you can list your thoughts and concerns about your vehicle and you are well taken care of. Always dependable and friendly. It's great to know that you can list your thoughts and concerns about your vehicle and you are well taken care of. More

CMax Audio Module Replacement Dean diagnosed an audio module failure. This was confirmed by a full diagnostic. AM was replaced and I picked up car as scheduled. So far, everythin Dean diagnosed an audio module failure. This was confirmed by a full diagnostic. AM was replaced and I picked up car as scheduled. So far, everything seems to be working normally. Bryan was concerned that the car was on the lot for a month, but that was the deal I made with Dean when I dropped the car off. I was leaving for 5 weeks in China the next day. More

They are so good I trusted them with my daughter! I recently wanted to assist my daughter in obtaining a different vehicle, I contacted Barry in the sales department, he gave me some ideas to discuss I recently wanted to assist my daughter in obtaining a different vehicle, I contacted Barry in the sales department, he gave me some ideas to discuss with my daughter. We then went to the dealership and met with Paul, he was also very informative and helpful. To make a long story short, she took delivery of a brand new Escape. I think she got way more than she was expecting, and very Happy! Great job guys! More

Quick service handled right away in the morning. Got out in a reasonable time . Advised me of something to watch for. Will keep an eye on that. handled right away in the morning. Got out in a reasonable time . Advised me of something to watch for. Will keep an eye on that. More

Changed the oil at Quick Lane Service was great. They told me how long I would have to wait until the car was done and they finished on time. Thanks much. Service was great. They told me how long I would have to wait until the car was done and they finished on time. Thanks much. More

Solid Auto Buying Experience Very good buying experience! Anthony went answered my questions, presented the proper vehicle, followed up per the time line we discussed wiht pricing Very good buying experience! Anthony went answered my questions, presented the proper vehicle, followed up per the time line we discussed wiht pricing and automobile pick-up from FreeWay Ford! Great experience wiht Anthony! More