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Freeway Ford
Bloomington, MN
971 Reviews
The team at Freeway Ford would like to welcome you to our dealership in Bloomington, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 971 reviews
March 23, 2009
I bought a used saturn from this dealership- but upon bringing the car in for service, I got scrutinized because my car was not a ford. The worker kept bringing up that it was a ford service center, not bringing the car in for service, I got scrutinized because my car was not a ford. The worker kept bringing up that it was a ford service center, not a saturn service center, and that he shouldn't have to know anything about a different model of car. I was only bringing my car in for an oil change, I've had about 4 different brands of cars- and have been able to change the oil in every single one of them.. and i'm a female graphic designer, not a mechanic. Prior to coming in that day, I had requested mobile 1 be used when I made the appointment (this was 3 days prior-) they said they would have to order it in and set the appointment. They recommended I bring my own oil filter, as they took longer to order in- this I did all of this. It seemed that the service would be above and beyond up until the time that I actually got there. Figuring everything was in place due to previous discussion with someone else on the phone, and clarification of my previous requests/specification to this salty service worker, he told me to come back in 45 mins to pick it up. I gave him about an hour and a half, just to be safe, and upon returning, he told me he had bad news. WORST thing to say to someone getting their car serviced- by the way. I was worried for about 10 seconds until he went on to explain that he hadn't done anything to my car because they didn't have any Mobile 1. My car sat there for well over enough time to make 2 oil changes, and he couldn't even call me to inform me of this mishap. He continued by saying his phones did not work, even though I heard someone on the phone when I was there dropping it off, and further more, EVERYONE has a cell phone. There was no reason why he couldn't call. It wasted my entire day, just because I purchased a Saturn at a Ford dealership apparently. I will never purchase/service/recommend this dealership to anyone because it is official that they really could care less about you after you drive off the lot. More
by lisarinho
Employees Worked With
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