Fremont Motor Cody

This is not your normal deal. Friendly sales, curious service rep, excellent work from the technician. Bought a vehicle, had a seat cover replaced, oil change and service. Excellence at every step. service rep, excellent work from the technician. Bought a vehicle, had a seat cover replaced, oil change and service. Excellence at every step. More

Impressive customer service. Not only did thy bend over backwards to my wife in choosing a.new SUV but the office manager helped notarize papers that I could not do because of poor health backwards to my wife in choosing a.new SUV but the office manager helped notarize papers that I could not do because of poor health More

Great service experience from beginning to end. Started with Jason the service manager replacing a rear turn signal in the drive to get me back on the road. Scheduled brake service a week later and Bob Car with Jason the service manager replacing a rear turn signal in the drive to get me back on the road. Scheduled brake service a week later and Bob Cartwright, svc. advisor is a pro's pro. Followed through, kept me advised - real old school which is so uncommon today. Great people, great dealer. More

I purchased a used F150 online from 1200 miles away. I was moving back to the area, and Fremont had always been where the family bought vehicles. In fact I had purchased a car there myself nearly 25 year was moving back to the area, and Fremont had always been where the family bought vehicles. In fact I had purchased a car there myself nearly 25 years earlier. I trusted this dealership. I understand that when you buy a used vehicle you are taking a chance, and I'm realistic about that. I took delivery of the truck, and I didn't drive it much for the next several days. When it was time to pick up my camper in Billings I hopped in the truck and headed up there. Around 75 miles in to my trip the truck misfired a few times, but seemed to correct itself. Once the camper was hooked up and started heading back to Cody, the truck began misfiring severely. I almost didn't make it back to Cody. I then received an email from the sales person who had been very helpful with my purchase, checking to make sure that everything was going well. They stated that if there was "Anything that needed attention, to let them know and they would make it right." I emailed my salesperson back letting them know that it wasn't going so well, and that the truck was misfiring severely and that I almost didn't make it home. The attitude of "We will make it right," suddenly wasn't there, and the next email was one explaining that according to the sales manager there was no warranty on the truck. That was disappointing. I never asked for anything for free, I didn't ask for it to be fixed for free, nor did I even ask for it to be fixed. I simply stated that it wasn't going well, and the truck had a misfire. I did respond to the email explaining that there was a 30 day warranty on the truck, but that's all I said. I bought this vehicle site unseen, and paid 18k for it in cash. Maybe that's not a lot of money to some, but it's a lot to me, and the truck was a very important part of my new life plan. I trusted this dealership. There were many different ways to handle me, but right up front they wanted to let me know that they weren't paying. It's tough out there for all of us, and I understand bottom line profit, but there really wasn't any reason to make me feel like I was going to automatically complain and want something for free. All the truck needed was a tune up. I changed the plugs myself, and about 30 minutes later, it was running great. I will throw this out there, that according to the comprehensive check that is supposedly done on all used vehicles, mine was perfect. Let me tell you that it is far from perfect. The next thing that I will be doing is a break job, because the rotters are warped. Very sad, and just plain old disappointing. More

These guys bent over backwards to get my rig running again. Service great prices fair. Highly recommend I live in Cody and have used Freemont Motors for years to keep my truck running again. Service great prices fair. Highly recommend I live in Cody and have used Freemont Motors for years to keep my truck running More

Great service and very friendly people! We've been here for about 1 1/2 years now and Fremont Motor Cody has treated us really well. They're very friendly people that genuinely care about o We've been here for about 1 1/2 years now and Fremont Motor Cody has treated us really well. They're very friendly people that genuinely care about our experience in their dealership. Work is done when and as promised, there is a car for us to drive when needed and they go the extra mile to make sure we're happy. I don't know what else we can ask from a dealership! More

Excellent Service Shannon took good care of my truck, as usual. It is always a pleasant experience to take my F-150 in for service. I value the professionalism and atte Shannon took good care of my truck, as usual. It is always a pleasant experience to take my F-150 in for service. I value the professionalism and attention to detail. More

Shannon took care of us. She is very good at her job. She gave us a loner vehicle, which was very nice. Shannon is friendly and really cares about the customer. Great job. Gary & Lila ringelberg gave us a loner vehicle, which was very nice. Shannon is friendly and really cares about the customer. Great job. Gary & Lila ringelberg More

I have had a problem with my front left wheel for well over a year. The mechanics at Fremont found the problem and resolved it. I’m very thankful. over a year. The mechanics at Fremont found the problem and resolved it. I’m very thankful. More

Service to purchase The service department has done an exceptional job going above and beyond to identify and repair a sensor problem while assisting with warranty requir The service department has done an exceptional job going above and beyond to identify and repair a sensor problem while assisting with warranty requirements. Recently went in for service where another problem was identified and solved without me even knowing. While waiting for my truck found my wife her new vehicle and brought it home the next day. Exceptional in every way. More