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Fremont Toyota - Service Center

Fremont, CA

4.6
3,741 Reviews

3,741 Reviews of Fremont Toyota - Service Center

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January 22, 2023

I am still waiting for your call to repair the wind shield wipers and other recall items that need to be repaired. Please let me know when you are ready. Thanks More

by MV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia Aguila
January 22, 2023

RAV4 hood was left open dirts left on driver seat not satisfied at all poor service More

by ALLSTATESHATISH
Recommend Dealer
No
Employees Worked With
I don’t know the name
Jan 23, 2023 -

Fremont Toyota responded

Thank you for sharing your experience with us. Customer satisfaction is our top priority and we never want you to leave our dealership unhappy. We would like to hear more about your visit so we can handle your situation internally. If you would, please reach out directly to me, Mark Hashimi, General Manager, at mhashimi@fremonttoyota.com, at your convenience. Thank you again and we look forward to speaking with you.

January 20, 2023

Got me out on time as promised. Advisor was very professional and treat you with respect. More

by ART_SEGUINTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot the name
Mar 21, 2023 -

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you with great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

January 19, 2023

Great customer service, Sarah was amazing. No hidden cost. Their prices are less than other local toyota services. More

by monar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Mar 21, 2023 -

Fremont Toyota responded

Thanks for letting us know about your experience! Customer service will always be one of the Fremont Toyota team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and we hope to take care of any of your future car needs!

January 19, 2023

Excellent service by agent. Done with in time and exceeded expectations.I will recommend for other customers. More

by Bipin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin
Mar 21, 2023 -

Fremont Toyota responded

We’re thrilled to hear that you had such a positive experience with our service department. We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

January 19, 2023

They don’t want to wash or clean the car. Asking for additional money when we have already paid for maintenance for 4 years and seldom use it. More

by RAMANVENKAT2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaa
Jan 20, 2023 -

Fremont Toyota responded

We appreciate the time you took to leave us your feedback. Please let us know if there is anything we can do to make your next visit with us a five-star experience. Feel free to reach out directly to me, Mark Hashimi, General Manager, at mhashimi@fremonttoyota.com, and we will be happy to help in any way we can.

January 15, 2023

Unreal. Took my car in Friday morning. Promises back Friday afternoon. Then promised Friday evening. then told Saturday because they couldn’t get the parts u More

by RECOZZETTE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with the service dept
Jan 20, 2023 -

Fremont Toyota responded

We appreciate you taking the time to let us know about your recent experience at Fremont Toyota. We regret to learn that you were disappointed in how your service was handled. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your business and hope that you’ll give us another opportunity in the future to show our appreciation. If you’d like to discuss this further, please reach out directly to me, Mark Hashimi, General Manager, at mhashimi@fremonttoyota.com. Thank you for your business and for taking the time to share your experience with us.

January 15, 2023

This dealership always provided me an excellent customer service with much care and understanding to our repair service needs. More

by ALLANRAMILO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
Mar 21, 2023 -

Fremont Toyota responded

Thank you for your positive feedback about your recent experience with the team here at Fremont Toyota! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our team. Thanks for choosing Fremont Toyota, and we look forward to seeing you again next time!

January 12, 2023

We had timely excellent service. Maria Castillo is a hustler & great at explaining what has to done. She also coordinated with Mr. Ti to help us synchronize phone with car. He als More

by b.jacks01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo; Mr Ti
Jan 12, 2023 -

Fremont Toyota responded

We're pleased to know Maria and the team could provide you with a great experience and answer your questions so you can take advantage of all of your vehicle's features. We see you left a 1-star rating with your review; if you have any lingering concerns please don't hesitate to reach out to us so we can make sure you are completely satisfied. Thank you for visiting us!

January 10, 2023

The best Service center I’ve been too Ervin is alway a great advisor and appreciate the help. More

by EESQUIVEL94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin sunga
Jan 10, 2023 -

Fremont Toyota responded

We are so happy to hear that Ervin helped in giving you a good experience with us! Thank you for the kind words and please come back and see us for any of your future car needs.

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