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Fremont Toyota - Service Center

Fremont, CA

4.6
3,743 Reviews

3,743 Reviews of Fremont Toyota - Service Center

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January 12, 2023

We had timely excellent service. Maria Castillo is a hustler & great at explaining what has to done. She also coordinated with Mr. Ti to help us synchronize phone with car. He als More

by b.jacks01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo; Mr Ti
Jan 12, 2023 -

Fremont Toyota responded

We're pleased to know Maria and the team could provide you with a great experience and answer your questions so you can take advantage of all of your vehicle's features. We see you left a 1-star rating with your review; if you have any lingering concerns please don't hesitate to reach out to us so we can make sure you are completely satisfied. Thank you for visiting us!

January 10, 2023

The best Service center I’ve been too Ervin is alway a great advisor and appreciate the help. More

by EESQUIVEL94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin sunga
Jan 10, 2023 -

Fremont Toyota responded

We are so happy to hear that Ervin helped in giving you a good experience with us! Thank you for the kind words and please come back and see us for any of your future car needs.

January 10, 2023

They got the new car ready for us and everything was as expected. It was clean and ready to take home and enjoy! More

by Gayle
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kuldeep Brar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veer Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Fremont Toyota responded

We're so happy to know you had such a smooth experience with our team, Gayle! Thank you for choosing Fremont Toyota and for taking the time to leave us this feedback. We look forward to working with you again next time!

December 31, 2022

It took almost 4 hours to do a brake, battery & tire inspection. Guess I shouldn’t complain since it was all free More

by SHUTESC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
Jan 09, 2023 -

Fremont Toyota responded

Thanks for taking the time to let us know how we are doing! Please let us know if there is anything else we can do for you!

December 31, 2022

It was amazing service thank you so much for your help. Will come back again More

by SUKHDEVSAHOTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veer Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Aguila
Jan 09, 2023 -

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

December 29, 2022

Micky is a good service manager, but it takes TOO long. They handed me a filter and said they'd install it next time because the tech couldn't get the broken glove box open. I came in for free inspections More

by JOANMAT24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
Dec 30, 2022 -

Fremont Toyota responded

Thank you for choosing Fremont Toyota for your service needs and thank you for sharing these kind words about Micky! We want to make sure you are completely happy with your experience, and if you have any lingering questions at all about your service please don't hesitate to reach out to us!

December 22, 2022

Service guy upsold oil change, from regular to synesthetic from 44 to 129 $, car barely has 18k miles in 3 years, missed 5th free service by a few months More

by Fremontguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kuldeep Brar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Carlos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Aguila
Dec 27, 2022 -

Fremont Toyota responded

Thank you for visiting our dealership and for taking the time to share your thoughts with us. We’re sorry to know you weren’t completely satisfied with your visit and we would be happy to speak with you further to reach a resolution together. If you would, please contact Mark Hashimi, our General Manager, at mhashimi@fremonttoyota.com. Thank you.

December 21, 2022

I usually see Steve Sako, but he was sick and sent me to Ramiro. Ramiro was great!!!! More

by ibaceta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro
Dec 27, 2022 -

Fremont Toyota responded

Thank you for the 5-star rating and kind words about our team! We look forward to working with you again in the future!

December 20, 2022

Nice waiting lounge. Good deal on regular maintenance with their coupon. It's a busy place. The service manager was swamped with work. He couldn't find time to come b More

by Peace4All
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Stravers
Dec 27, 2022 -

Fremont Toyota responded

Thank you so much for taking the time to share this thoughtful feedback with our team! We are always working to improve and hearing from customers like you helps us in that goal. Don't hesitate to reach out if there is anything else we can do, and we look forward to working with you again next time!

December 16, 2022

Did a good job showing the vehicle and eventually got to a decent deal and helped me get to bank for down payment More

by DR_SCOTT_LITTLE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Taguinod
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raffi
Dec 27, 2022 -

Fremont Toyota responded

Thank you for visiting our dealership and for sharing your thoughts with us. Let us know if there is anything else we can do to be of assistance!

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