Fremont Toyota - Service Center

It was amazing service thank you so much for your help. Will come back again Will come back again More

Micky is a good service manager, but it takes TOO long. They handed me a filter and said they'd install it next time because the tech couldn't get the broken glove box open. I came in for free inspections They handed me a filter and said they'd install it next time because the tech couldn't get the broken glove box open. I came in for free inspections (solicited by an email from Fremont Toyota), and to get a battery terminal fixed, but I ended up with a 30k mile service (which is fine), but inspections were supposed to include a 15% discount. I asked about a discount - do you have a senior discount? A repeat customer discount? I got a 5% discount. Seems like the free inspection and 15% discount is a little misleading, but I was happy to get the 5% discount. I trust Micky so this is just a statement about my experience not a complaint. More

Service guy upsold oil change, from regular to synesthetic from 44 to 129 $, car barely has 18k miles in 3 years, missed 5th free service by a few months synesthetic from 44 to 129 $, car barely has 18k miles in 3 years, missed 5th free service by a few months More

I usually see Steve Sako, but he was sick and sent me to Ramiro. Ramiro was great!!!! Ramiro. Ramiro was great!!!! More

Nice waiting lounge. Good deal on regular maintenance with their coupon. It's a busy place. The service manager was swamped with work. He couldn't find time to come b Good deal on regular maintenance with their coupon. It's a busy place. The service manager was swamped with work. He couldn't find time to come back to me for a question of location of nail the technician found in my tire. I also didn't get the multipoint inspection report (which could have given them more business) but maybe I should have asked for it. More

Did a good job showing the vehicle and eventually got to a decent deal and helped me get to bank for down payment a decent deal and helped me get to bank for down payment More

Maria Castillo was really helpful and nice. She made my experience at your dealership very easy! She made my experience at your dealership very easy! More

Bad service with negligence, caused my car to be towed at one time. Didn’t offer any apologies, but instead the technician manager turned me away. one time. Didn’t offer any apologies, but instead the technician manager turned me away. More

I am not happy with the service department. My 2021 Rav 4 was towed in (on a Sat) to see why it wouldn't start. I did not get information on it until late on the Mon that it needs to be hooked My 2021 Rav 4 was towed in (on a Sat) to see why it wouldn't start. I did not get information on it until late on the Mon that it needs to be hooked up on "some other machine to be checked". I tried to get information many times, nobody called back. Service office does not pick up the phone after 4p. I called several times on Tue to finally find out that it is ready to be picked up, at that time was informed by another tech that the battery had to be recharged which takes 2-3hours. My tech was out of office but nobody else bothered to informed me. More

Steve Sako is the best. Thank you for everything and keeping me up to date with all my vehicle needs. Thank you for everything and keeping me up to date with all my vehicle needs. More