Fremont Toyota - Service Center

I am not happy with the service department. My 2021 Rav 4 was towed in (on a Sat) to see why it wouldn't start. I did not get information on it until late on the Mon that it needs to be hooked My 2021 Rav 4 was towed in (on a Sat) to see why it wouldn't start. I did not get information on it until late on the Mon that it needs to be hooked up on "some other machine to be checked". I tried to get information many times, nobody called back. Service office does not pick up the phone after 4p. I called several times on Tue to finally find out that it is ready to be picked up, at that time was informed by another tech that the battery had to be recharged which takes 2-3hours. My tech was out of office but nobody else bothered to informed me. More

Steve Sako is the best. Thank you for everything and keeping me up to date with all my vehicle needs. Thank you for everything and keeping me up to date with all my vehicle needs. More

Excellent service from Pat. He had my car fully checked, informed me of changes needed as well as some things that could wait to save me money. Appreciated this and the prompt a He had my car fully checked, informed me of changes needed as well as some things that could wait to save me money. Appreciated this and the prompt and courteous service. More

I have a 2021 Rav4: I've had my car serviced at the appropriately defined intervals at Fremont Toyota. The folks in the service depart have been nothing but kind to me. I've never had any problems sc appropriately defined intervals at Fremont Toyota. The folks in the service depart have been nothing but kind to me. I've never had any problems scheduling my maintenance appointments. I've waited for my car each time in the lobby - within an hour and half my car is done. More

Very very very good service every time i go for it , always on time and the car perfect always on time and the car perfect More

I have always had excellent customer service from Maria Castillo. She has always advised me of estimate of repairs & the time my car would be ready. And answered any questions I have had. Castillo. She has always advised me of estimate of repairs & the time my car would be ready. And answered any questions I have had. More

Excellent customer treatment. Great communication and prompt service. I've been getting work on my two Toyotas here for years and will continue to come here. Great communication and prompt service. I've been getting work on my two Toyotas here for years and will continue to come here. More

Great service. Maria is excellent. Got the work done quickly and affordably. Why do I have to have a 15 word minimum? Maria is excellent. Got the work done quickly and affordably. Why do I have to have a 15 word minimum? More

Very clean and courtesy and explaining of each item before go to service and professional before go to service and professional More

Great service, Mickey is always on top of the things my car needs and always cherrful. car needs and always cherrful. More