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Fremont Toyota - Service Center

Fremont, CA

4.6
3,712 Reviews

3,712 Reviews of Fremont Toyota - Service Center

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February 02, 2022

The service is very professional and good. They helped me to clean my car, and change the air filter and oil filter. Ervin Sunga are very nice and professional. More

by MZHAO2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga, Ashley Onzo
Feb 03, 2022 -

Fremont Toyota responded

Thank you for this great feedback! We're so happy to hear our team made your service visit easy and enjoyable. We hope to serve you again in the future!

January 31, 2022

Phil, was very nice and on time. He had to be a Saint to listen to me talk about all my concerns from going to other places. He took care of everything. I find him very professional, caring & honest. Not More

by MPASQUALE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Stravers
Feb 01, 2022 -

Fremont Toyota responded

Thank you for the great feedback! It is great to hear that Phil took great care of you during your visit to our dealership. We look forward to your next visit!

January 29, 2022

It's a really professional dealership that has always gave me great service each time I come. More

by MANUELMIRANDA820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal Akbari
Feb 01, 2022 -

Fremont Toyota responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 27, 2022

Everyone was super nice and helpful. I thought the service would take an hour or longer but it only took about 45 minutes! Super happy More

by AZHUSAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ervin S
Jan 28, 2022 -

Fremont Toyota responded

We appreciate the kind words! We are very pleased to hear your service was completed in a timely manner. Thank you again for the review and we hope to see you again soon!

January 26, 2022

Steve Sako, service manager, is the best! He’s why I keep coming back to Fremont Toyota More

by Pam Thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Jan 28, 2022 -

Fremont Toyota responded

Pam, thank you for the 5-star rating and your shout-out for Steve! We look forward to working with you again.

January 26, 2022

Service advisor was very nice. Gave good advise and how often servicing should be done. More

by partima_n
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Alokozai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Castillo
Jan 28, 2022 -

Fremont Toyota responded

Thank you for the 5-star rating! We look forward to working with you again.

January 26, 2022

I am supposed to have a certain amountOf free oil I am supposed to have a certain amount Of free oil changes that were promised to me when I bought my car there but they have not honored that. Also t More

by BUTLERNM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Taguinod
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Fremont Toyota responded

Hi, we appreciate you for letting us know how we are doing. We’re disappointed to hear your visit with our service department did not go as planned. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your business and hope that you’ll give us another opportunity in the future to show our appreciation. Please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com when you have the chance. Thank you again for your business and for taking the time to share your experience with us.

January 26, 2022

I cannot say enough about the service from my advisor Maria Castillo. I had an urgent electrical issue and was accepted as a drop in which was great. I then got the car back within 2 hours which was much More

by jbirt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
Jan 28, 2022 -

jbirt responded

Just for clarification. Her name is Maria not Mario :)

Jan 31, 2022 -

Fremont Toyota responded

Thank you for the 5-star rating and your shout-out for Maria! We're glad to hear that you were pleased with your visit and look forward to working with you in the future.

January 22, 2022

Mr. Ramiro Orozco, Service manager is an Excellent, Outstanding, Professional, Polite and Trustworthy who is a great representative of your company More

by FE_BUENCONSEJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco, Excellent, Outstanding!
Jan 24, 2022 -

Fremont Toyota responded

Thank you for the wonderful review! We're very proud of our hard working team, so it is great to hear how much you have enjoyed working with Mr. Orozco. We'll continue to serve you at this high level of customer service in the future. Have a great day! -Your team at Fremont Toyota

January 20, 2022

Maria was great! She explained what the car needed in a way that was understandable but not condescending. She updated me via text when my car was ready (earlier than estimated too). More

by jeaninegrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No other interactions
Jan 21, 2022 -

Fremont Toyota responded

Thank you for letting us know how we're doing! We're pleased to hear our team took great care of you during your visit. Please come back and see us again!

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