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Fremont Toyota - Service Center

Fremont, CA

4.6
3,708 Reviews
Call Service Center (510) 252-5550

3,708 Reviews of Fremont Toyota - Service Center

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January 07, 2022

Pat O'Brien (Service Advisor) was professional enough to take care and finish on a timely manner the initial warranty service on my car. More

by VENMSO
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien (Service Advisor)
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Jan 11, 2022 -

Fremont Toyota responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2022

I love Fremont Toyota with special mention to Emma Alfaro (Financial Manager) & Ramiro Orozco (Service advisor) who are very professional, very attentive. Wish you all Happy and Healthy 2022. More

by Rafael Jorge Tinajero Rios.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramiro Orozco. Excellent and very Professional Service Manager.
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Jan 11, 2022 -

Fremont Toyota responded

Rafael, thank you so much for the wonderful 5 star rating and the kind feedback! We are so glad you enjoyed your visit and we look forward to working with you again in the future.

January 06, 2022

Maria did a great job with my service and explained everything that was done thoroughly. It took a little longer than expected but we were satisfied nonetheless. More

by robatjr.jg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria
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Jan 11, 2022 -

Fremont Toyota responded

This is what we love to hear! Thank you so much for the wonderful 5 star rating and the kind feedback! We are so glad you enjoyed your visit and we look forward to working with you again in the future.

January 05, 2022

I like to come to this location, even this location is not close to my house. But I Love to come here because they are helping great More

by LILYHUENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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Jan 06, 2022 -

Fremont Toyota responded

We appreciate the continued loyalty! We are delighted to hear you find our team to be helpful. Don't hesitate to reach out if there is anymore we can do for you!

December 30, 2021

Top rated customer service in my opinion. On schedule, timely service and good communication between service advisor (Steve Sako) and customer. More

by GAMARSHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sako - He is the best. Knowledgeable and great at communication
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Dec 31, 2021 -

Fremont Toyota responded

We appreciate the positive comments! Our number one top is customer satisfaction, so we're glad to hear we reached that goal with you. Thank you for choosing Fremont Toyota and we hope to see you again soon!

December 29, 2021

This dealership has always been courteous and professional. I have purchased two cars from it, and have always been pleased with their attention to detail and timeliness! More

by ROBERT.KRIEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sacko
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Dec 29, 2021 -

Fremont Toyota responded

Thank you so much for choosing Fremont Toyota for your automotive needs, Robert! We enjoy working with you and appreciate knowing our team has been able to provide you with top notch service. See you next time!

December 28, 2021

Good good good good good good good good good good good good good good good More

by JORGEHE63
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Dec 28, 2021 -

Fremont Toyota responded

Thank you for the positive comment! Thank you for choosing us and we hope to see you again soon!

December 28, 2021

The worst service, Ted Morono (Service & Parts Director) never returned 7 of my phone calls over a 4 week period. More

by DOUGPAVICICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ted Marino
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Dec 28, 2021 -

Fremont Toyota responded

Hi there – thank you for taking the time to share your feedback with us. We apologize for any delays that may have occurred during your time with us. We wouldn’t want any of our customers to be disappointed with our service. With that being said, we’d appreciate the opportunity to discuss this with you in further detail and find a resolution. Please reach out to our general manager, Mark Hashimi, at MarkHashimi@FremontToyota.com when you have a chance. Please know we value your business and hope to speak with you soon.

December 28, 2021

After service, my vehicle has a strange smell, it is like some kind of perfume which I don't like. I am wondering whether it is the dealership sanitize my vehicle? If so, it is better let us know. By the way More

by QIJINGMAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
philip stravers
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Dec 29, 2021 -

Fremont Toyota responded

Thank you for taking the time to share this helpful feedback with us and for choosing Fremont Toyota for your service needs. We are always looking for ways to improve, and your thoughts help us do that. Please don't hesitate to reach out to us if we can be of any further assistance!

December 25, 2021

The service is very fast I like it and also nice people. Thank you very much for your service! More

by MA_CUTE74
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
IRENE CABANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2021 -

Fremont Toyota responded

Thank you for the amazing review! We value your business and hope to work with you again in the future!

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