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Fremont Toyota - Service Center

Fremont, CA

4.6
3,706 Reviews
Call Service Center (510) 252-5550

3,706 Reviews of Fremont Toyota - Service Center

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December 17, 2021

Have always been treated with respect and compassion. Easy enough to get appointments and the process is efficient. I wish they get their car working as well. More

by ozsinghman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wood
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Dec 20, 2021 -

Fremont Toyota responded

Wow! Thank you so much for the amazing feedback. We are so glad you enjoyed your visit and we look forward to getting to work with you again in the future!

December 14, 2021

The visit was very good one, the sales man was very nice and try to help me due to i came near 3pm , finally my car was done at 4.30pm thank you so much for your kind More

by thanhtran32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember
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Dec 15, 2021 -

Fremont Toyota responded

Thank you for the positive review! We're delighted to hear you had a great experience during your service visit. It was a pleasure doing business with you and we hope to see you again!

December 08, 2021

Service Advisor Reza Khan is very courteous and attentive to my concerns which entice me to have my highlander serviced by his team. I look forward to having a lasting relationship with the Fremont Toyota te More

by HUNGMIN.CHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tan Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Tello, 5 STARS
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Dec 08, 2021 -

Fremont Toyota responded

Thank you for sharing your amazing feedback! We couldn't be happier to hear that you're satisfied with our experience with us. We strive to gain your loyalty by exceeding your expectations and providing complete customer satisfaction. We look forward to working with you again in the future!

December 08, 2021

Service advisor Sarah was very polite and kind employees you have but the waiting time was almost 4 hours including car wash. I want to come back for the service but the waiting time is killing More

by youngan1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah
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Dec 09, 2021 -

Fremont Toyota responded

Thank you for taking the time to leave us a review. While we’re happy to hear our customer service was great, we’re disappointed to hear you’re not completely satisfied with your visit due to longer than expected wait times. We know that your time is valuable and we understand your frustration. Your feedback helps us better our services and we take customer care very seriously. If you have any questions or further concerns, please feel free to reach out to General Manager, Mark Hashimi, at MarkHashimi@FremontToyota.com. Thank you, and next time we hope to make your experience with us even more enjoyable.

December 03, 2021

I have always made an appointment for car service. I haven’t been disappointed yet, with their service. More

by KVALADEZT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip
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Dec 07, 2021 -

Fremont Toyota responded

That's great to hear! We're proud to have provided you with ongoing excellent service. Thank you for your business and we hope to see you again soon!

December 01, 2021

is okay the service person Mark Muth was very friendly and professional thank you very much More

by SAVAYEYOCAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARK MUTH
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Dec 02, 2021 -

Fremont Toyota responded

We appreciate the great review! Thank you so much for choosing Fremont Toyota to service your vehicle. We hope to see you again soon.

November 30, 2021

Mickey was very helpful during the appointment. The maintenance appointment was also quick and efficient. More

by PMedalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Gastrock
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Dec 01, 2021 -

Fremont Toyota responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Fremont Toyota!

November 24, 2021

Really appreciate Steve the Service advisor I always request Prefer no one else over him More

by sweetcjs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Nov 29, 2021 -

Fremont Toyota responded

We appreciate the kind words about Steve! We're happy to hear Steve was able to provide a pleasant experience for you. We hope to see you again soon!

November 23, 2021

I would like to see more available vehicles on the site for better choice and comparison. More

by SANLIN_2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Alokozai
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2021 -

Fremont Toyota responded

Hi there – thank you for the feedback. We are unfortunately working through the unprecedented nationwide vehicle shortages and apologize for the inconveniences that this may have caused. We appreciate your understanding as we navigate through these difficult times. If you have any questions for us regarding our inventory or anything else, please do not hesitate to reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

November 23, 2021

Quick and professional. Prices were lower then other dealers. I will have all Toyotas service at Fremont Toyota. More

by simonlaw888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2021 -

Fremont Toyota responded

Thank you for the great review! We aim to have the best prices possible and quality service. We appreciate you taking the time time to leave a review and we look forward to your next visit!

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