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Fremont Toyota - Service Center

Fremont, CA

4.6
3,672 Reviews

3,672 Reviews of Fremont Toyota - Service Center

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September 15, 2021

The technician was really helpful, friendly and caring seeing me disabled. Very easy to schedule an appointment. More

by NAIR787
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
Sep 17, 2021 -

Fremont Toyota responded

Thank you for your positive comments! We are delighted to hear that you had such a positive experience with us and will pass along your comments to our team. Please visit us again soon!

September 15, 2021

Very happy with the service I received. Both the technician and consultant are very efficient and friendly. Great customer service. More

by EUNICELEUNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 17, 2021 -

Fremont Toyota responded

That's what we strive for! Thank you for taking the time to share your experience with us. We hope you come to see us again for your future service needs!

September 03, 2021

I had a roof cross bars and a trailer hitch installed. They were supposed to come with this vehicle and did not. So the trailer hitch is not a factory set. More

by MARKSANGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilber Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Fremont Toyota responded

Thanks for taking the time to let us know how we did! We're glad we were able to get your vehicle all taken care of. If you ever need anything else from us, please don't hesitate to reach out. Have a great day!

September 02, 2021

Came in for tires and was pleased that they had my size in stock and was able to put them on while i waited. thank you for the great service I will be back More

by BCEREFICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SARA TELLO
Sep 03, 2021 -

Fremont Toyota responded

Thank you for the kind feedback! It is fantastic to hear that you enjoyed smooth and seamless service during your time with us at Fremont Toyota- that is exactly what we aim for! We appreciate you choosing us for your automotive needs and look forward to your return.

September 01, 2021

I accidentally booked with Hayward Toyota Service. The Fremont team helped me anyway and had me out of there is a quicker time than quoted More

by lillymcintyre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Sep 02, 2021 -

Fremont Toyota responded

Thank you for sharing your experience with us! We're glad we were able to get you taken care of and in a timely manner. Thank you for choosing us and we hope to see you again in the future!

August 27, 2021

Mark Muth is highly professional and the only reason I have stayed with Fremont Toyota. Excellent communication and customer service skills. Please reward his loyalty. More

by MBEESLEYGOLF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Muth
Aug 30, 2021 -

Fremont Toyota responded

Thank you for your kind words about Mark! He is a valued member of our team and will be delighted to hear that he has provided you with an excellent service experience. We look forward to seeing you again on your next visit!

August 27, 2021

I a was able to make an appointment very easily. However, i was asked if i wanted my car vacuumed and I specified yes and it did not get done. The same thing happened on my last appointment and it didn't get More

by MORMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Costa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Fremont Toyota responded

Thank you for letting us know about your service experiences with us. We are disappointed to learn that your time with us did not meet your expectations. At our dealership we take customer satisfaction very seriously, and because of that, we will use your feedback to improve our operations from all aspects of service. In addition to this, we would like to make this up with you. Please reach out to our General Manager, Mark Hashimi, at MarkHashimi@FremontToyota.com so that we can make this right. We appreciate your business and look forward to the opportunity to show our appreciation.

August 25, 2021

Job was done nicely and through walk-in appointmentVery Job was done nicely and through walk-in appointment Very happy for the service They also send reminders at the required intervals. Thank you toyota More

by PADMA_AKKIRAJU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kourosh Ehsani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raffi Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veer Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Obee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ritchell Garganera, Mike Razvan, Jason Eder, Ashley Onzo
Aug 27, 2021 -

Fremont Toyota responded

Thank you as well, Padma, for the 5-star review! We're happy to hear our team helped you during your walk-in and look forward to working with you again.

August 25, 2021

MICKY DID A GOOD JOB BY HELPING ME & EXPLAINING WHAT SERVICE WORKS NEED TO BE DONE!! ALSO, HE GAVE ME ESTIMATED TIME THE SERVICE WILL BE PERFORMED. More

by KKCHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GASTROCK, MICKY
Aug 27, 2021 -

Fremont Toyota responded

Thank you for the kind review about your experience with Micky during your recent appointment. We're happy to hear you were helped and everything explained while you were here. We look forward to seeing you again.

August 23, 2021

Ervin did a great job with helping me to do the four wheel alignment last week on 8/19/2021. He provided the best customer service. Great experience :) More

by HASINANUSRATTY2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ervin assist manager
Aug 24, 2021 -

Fremont Toyota responded

Thank you for leaving your review! We are happy to hear that Ervin was so helpful during your time with us at Fremont Toyota. We appreciate your business with us and look forward to serving you in the future!

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