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Fremont Toyota - Service Center

Fremont, CA

4.6
3,768 Reviews

3,768 Reviews of Fremont Toyota - Service Center

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February 28, 2022

I enjoyed the service last week. I arrived early and a representative was available to see me early. I had an oil change plus several other work done to my car. The work was compl More

by TMV95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
Mar 03, 2022 -

Fremont Toyota responded

Thank you for the amazing review! We are pleased to hear you had a great experience at our dealership. Please let us know if there is anything more we can do for you.

February 27, 2022

Since buying our 2009 Prius and 2012 Prius from Toyota, Maria Castillo is the only advisor we have come to trust and respect. Unfortunately a few week ago, my car battery died while I was working out of t More

by Kenneth D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kuldeep Brar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Aguila
Mar 01, 2022 -

Fremont Toyota responded

Hi Kenneth, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for taking the time to leave us this information about your recent visit. If you have any further questions, please give us a call. We're always happy to help! Have a great day!

February 25, 2022

Excellent professional service, done within a very reasonable amount of time. Many thanks to service advisor Ramiro Orozco for his attention to detail and professionalism. Thank you! More

by AVOYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Feb 25, 2022 -

Fremont Toyota responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you so much again for your feedback! We hope you have a great day!

February 24, 2022

Ramiro Orozco is the reason I still come to Fremont Toyota for repairs. He's very professional and friendly. More

by DIANESWENSON0802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orozco, Ramiro
Feb 25, 2022 -

Fremont Toyota responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

February 19, 2022

They were friendly. They were a little slow with service. It took just over 2 hours to do a oil change and rotate the tires. I would like them to offer better deals to More

by SHIKARP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
Feb 21, 2022 -

Fremont Toyota responded

Hi there – thank you for taking the time to let us know about your recent experience with our service department. Our number one goal is customer satisfaction, so we’re sorry to learn that you were disappointed in how your service visit was handled. We hope that you’ll give us another opportunity in the future. If you'd like to discuss this matter further, please reach out to our General Manager, Mark Hashimi, at MarkHashimi@FremontToyota.com.

February 18, 2022

Maria Castillo was great. I like her honesty and what it needs to be done. More

by superdavesy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria castillo
Feb 22, 2022 -

Fremont Toyota responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2022

I love working with Maria in the service department. When she came to Fremont from Sunnyvale, I followed her! More

by juliadunbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria (Service Dept.)
Feb 18, 2022 -

Fremont Toyota responded

Thank you for leaving us this wonderful review, Julia! Maria will appreciate the shout-out! Let us know if there is anything else we can do for you!

February 16, 2022

Thanks Maria for the quick service and informative interaction. Always a positive experience taking my vehicle to Freomnt Toyota for service. More

by VEGA_T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria
Feb 18, 2022 -

Fremont Toyota responded

Thank you for the kind words! Maria is a great asset to our team and was more than happy to help! We hope the team can help you again soon!

February 16, 2022

Excellent customer service, cleanliness, quality service to the customers and makes their custumer satisfied with the service. More

by DERICK_LOZANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
IRENE CABANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherwin from the maintenance department
Feb 18, 2022 -

Fremont Toyota responded

Thank you for leaving us this great review, Derick! Please come back and see us again soon!

February 14, 2022

Had a great experience having my car serviced at Fremont Toyota. Shoutout to Mickey Gastrock for a superb service he gave me. Explained everything I needed to know. I give him 10 stars if I could. More

by KARLROLDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Gastrock
Feb 15, 2022 -

Fremont Toyota responded

Thank you for the amazing comments! We are delighted to hear Mickey took great care of you during your visit. We look forward to your next visit!

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