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Fremont Toyota - Service Center

Fremont, CA

4.6
3,672 Reviews

3,672 Reviews of Fremont Toyota - Service Center

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August 20, 2021

I always have a great experience when I come in for servicing. I usual work with Belal N.. He always provides the best customer service. More

by JOSEPHINEMCHAPMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Belal Najibyar
Aug 23, 2021 -

Fremont Toyota responded

Thank you for the great review, Josephine! We're so glad to hear Belal always provides you with the best customer service on every visit! We appreciate your continued business and loyalty to us, and we look forward to seeing you again next time!

August 16, 2021

Micky Gastrock was very pleasant and detailed when explaining what services were going to be done on my vehicle. I let him know my concerns and he gave me a peace of mind that everything I mentioned w More

by ALLYSON.ANCHETA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
Aug 18, 2021 -

Fremont Toyota responded

That's excellent. We are so glad to hear Micky was the one to assist you during your visit and provided such an assuring and informative visit. We'll be sure to share this feedback with him and our management team. Thank you for continuing to choose Micky Gastrock at Fremont Toyota for your vehicle services. It's our pleasure to work with you, and we look forward to working with you again in the future.

August 14, 2021

Service, communication, and professionalism is always excellent from Steve Sako. He is the reason I return. I fully trust him for his advice and knowledge. We have been a customer for many years and will More

by Karen Aurelio
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako Service Mgr
Aug 17, 2021 -

Fremont Toyota responded

Thank you so much for the review, Karen! It's fantastic to hear that Steve has been able to continually provide you with exceptional service. If there is anything else that you need please stop by to see us. We look forward to seeing you again soon!

August 10, 2021

I didn’t have an appointment and they took me in right away. And they got me out of there within about an hour’s time. More

by MBMONTANDON
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip
Aug 12, 2021 -

Fremont Toyota responded

That's great. Thank you for providing this valued feedback and rating on your recent visit with us. It was our pleasure to assist you and your vehicle, and we hope to do so again in the near future. Thank you for choosing Fremont Toyota

August 10, 2021

great service very helpful. i will take my car back when ever i need service. thank you for all of your help. great people working on cars. More

by renee-sawyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not know name
Aug 12, 2021 -

Fremont Toyota responded

It was our pleasure. Thank you for choosing Fremont Toyota. We are so glad to hear your visit was helpful and accommodating. Please feel free to reach out to our offices for any future vehicle services or questions. Thank you.

August 04, 2021

For 5 years I’ve been going to Fremont Toyota until now, the customer service is very good. People assigned to us are very nice. Thank you so much! More

by BESS_VIDAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Assisting employees yesterday start 7am
Aug 05, 2021 -

Fremont Toyota responded

Bess - thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota time and time again, and we look forward to the opportunity to serve you in the future.

August 02, 2021

My only complaint is the wait time. I had an appointment scheduled for 1:00pm and I arrived 15minutes early. My car was not taken until 30min. After my appointment time. My wait time for completion of work More

by TISHRONAGODFREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fahim Ahmad
Aug 03, 2021 -

Fremont Toyota responded

Thank you for letting us know about your experience with us. It is disappointing to hear that your wait time for your service with us exceeded what you had expected. We know your time is valuable and understand how inconvenient it can be to wait. We appreciate your feedback and will use it to improve our operations so that we can meet our goal of 100% satisfaction. If you have any further questions or comments, please feel free to reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttotoyta.com. Thank you.

August 02, 2021

Ramiro is the best customer agent. He is honest, explains the servicing very well and is really good at his job.always does a great job. More

by LC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro 5 stars
Aug 03, 2021 -

Fremont Toyota responded

Thank you for the review! It's fantastic to hear that Ramiro has taken good care of you during your time with us at Fremont Toyota. We are very proud of our team and love to hear shout-outs like this. We thank you for your business and look forward to serving you again!

July 31, 2021

Convenient and excellent customer service. Mr. Ramiro does an excellent job explaining work to be done on vehicle. Sometimes need to be more careful on checking fluids on car. More

by EDDARIVERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro
Aug 02, 2021 -

Fremont Toyota responded

Thank you for the kind words and feedback! We're happy that you had a good experience with Ramiro. We look forward to working with you again in the future!

July 30, 2021

Great prompt service. Always lets me know what was done and what might be coming up. It helps to know what to expect on the next visit More

by SCHMEZDIVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romiro Orosco
Aug 02, 2021 -

Fremont Toyota responded

Thank you for the kind words! We're so happy that you had a positive service experience at our store. Please let us know how we can help you again in the future!

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