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Fremont Toyota - Service Center

Fremont, CA

4.6
3,568 Reviews
Call Service Center (510) 252-5550

3,568 Reviews of Fremont Toyota - Service Center

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April 09, 2021

took me 3 trips to switch my recalled airbags, 1 visor, and fan control switch. i called for appts but i get there, no appt?!?! More

by RMARKMAZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patrick O’Brien
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Apr 13, 2021 -

Fremont Toyota responded

Thank you for taking the time to let us know about your recent experience at Fremont Toyota. We’re sorry to learn that you were disappointed in how your service was handled and communicated. We’d like to speak with you to work towards an appropriate resolution, at your convenience please reach out to our General Manager Mark Hashimi at markhashimi@fremonttoyota.com.

Apr 15, 2021 -

RMARKMAZO responded

i will be coming in AGAIN because there is a clicking noise under the dash whenever i turn on the fan. yes this was present ever since i picked it up after finally getting the fan control fixed.

April 08, 2021

I always have an extremely positive experience at Fremont Toyota and they always listen to my concerns and are very courteous and knowledgeable. I will buy my next car here too! More

by TIFFERDENRIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick O'Brian , Fahim Ahmad
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Apr 09, 2021 -

Fremont Toyota responded

Great to hear, thank you so much! We are honored to have you as a loyal customer and look forward to seeing you again!

April 08, 2021

Steve Sako is always a joy to work with. He is kind, caring, and really listens. He communicates well and explains things clearly if there are any unexpected issues that come up. I feel taken care of at More

by AMSUMMERS33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Report | Print
Apr 09, 2021 -

Fremont Toyota responded

Thank you, this is so great to hear! We truly appreciate your business and your kind words about working with Steve. If there is anything else we can do to help, please let us know!

April 06, 2021

Steve Sako is the best service advisor. I get my service at Fremont Toyota because of him. He is always kind, courteous, helpful and pleasant. More

by J D Sample
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Report | Print
Apr 12, 2021 -

Fremont Toyota responded

Thank you for your great review! We're very proud of our team and love to hear shout-outs like this. We are happy to know that Steve has been able to provide exemplary service every time and keep you coming back. Thanks for your business and we look forward to seeing you again next time.

April 06, 2021

04/02/21 Highly Recommend Fremont Toyota and Mr. O'Brian. re: Great Experience. I Had the pleasure of working with Mr. Patrick O'Brien. What a Great Experience. He's Professional and informative. My Tundra More

by GHERNANDEZ7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Valets'
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Apr 07, 2021 -

Fremont Toyota responded

Thanks for leaving us this great review! Patrick is a great asset to our team and was more than happy to help! Please let us know how we can continue to help with your car and service needs!

April 06, 2021

This was my first time to come in Fremont Toyota service. I was so happy that they so friendly and take care me right away when I arrive. I wish I leave close by so that I will tried to come visit your servi More

by ligayamenor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
IRENE CABANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2021 -

Fremont Toyota responded

Thanks for the kind words! We are delighted to hear that you had such a great experience with our team here at Fremont Toyota! Please come back and see us again soon!

April 03, 2021

I am very happy and enjoy my new vehicle RAV4... I really appreciate AJ MOHABAT, OMAR NOORI and JASON TERADA... I feel 5 STARS Service... they are doing EXCELLENT JOB taking care CUSTOMERS.... More

by AMY5167151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ MOHABAT, OMAR NOORI, JASON TERADA
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Apr 05, 2021 -

Fremont Toyota responded

Amy, thank you so much for your wonderful comments about AJ, Omar, and Jason. We are glad that you had a great experience and we hope to see you soon!

March 31, 2021

a fast service, and adjusted to the client's time. I feel my toyota very safe after the service. Thanks you for your hard work More

by MEDALMOTOR3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
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Apr 01, 2021 -

Fremont Toyota responded

Thank you for the 5-star review! We appreciate you choosing to service your vehicle with us, and we're glad to hear that everything went well. We look forward to seeing you again next time!

March 31, 2021

Everything was run like clockworks.Friendly and helpful Everything was run like clockworks. Friendly and helpful POC. Help to look for coupons to offset the cost. Explained the details of service and why More

by LHNCQT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
xx
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Apr 01, 2021 -

Fremont Toyota responded

Thank you for your feedback! We're happy to know that you had such a pleasant service visit. Let us know if we can do anything else for you, and have a wonderful day!

March 29, 2021

Covid-19 protocol is not followed. Noted a mechanic with his mask lowered to the neck and talking to other mechanics who had proper mask on. 2-3 service manager had their nose expose in there tiny office pu More

by HARSHAD1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orazco
Report | Print
Apr 01, 2021 -

Fremont Toyota responded

Thank you for taking the time to leave us your feedback. Please know our team takes customer satisfaction extremely seriously and because of that, we want to make sure we are able to personally address your concerns and answer any ongoing questions that you may have for us. At your convenience, please reach out to our General Manager Mark Hashimi at markhashimi@fremonttoyota.com.

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