Fremont Toyota - Service Center

Overall I'm pleased with the service department. On this occasion I had to wait several days for parts but I'm satisfied with the service. I can't speak highly enough about the service manager, Pat. He alwa occasion I had to wait several days for parts but I'm satisfied with the service. I can't speak highly enough about the service manager, Pat. He always delivers courteous service. More

The mechanic forgotten to tighten the bolts in the rear brake. I hear a loud noise while driving. I was very fortunate my car did not break down on the freeway, I had the car towed back to Your shop. Th brake. I hear a loud noise while driving. I was very fortunate my car did not break down on the freeway, I had the car towed back to Your shop. This is the second time the mechanic did careless & sloppy work. The previous time my car stalled in San Mateo a few hours after I picked it up. More

I like the service The Service Manager Mickey treated me while I was waiting fir my service check. The oil change package will be ended at the end of Dec 2021, per him. He did advise me not to do the oi while I was waiting fir my service check. The oil change package will be ended at the end of Dec 2021, per him. He did advise me not to do the oil change at this time, you might save this final one to the end of this year. Now, the oil change sticker indicates +87000 miles, I called him to response, but I have not heard any responses from him since last week. More

It was an average experiience, the service Manager did not go above and beyond to meet my needs. He was eager to clock out and I asked for a complementary car wash, which he didn't do at first and had to not go above and beyond to meet my needs. He was eager to clock out and I asked for a complementary car wash, which he didn't do at first and had to ask again, lastly pairing my car with blutooth, he couldn't do and asked someone else to do it for him. More

Great service by Ervin Sunga. Attentive to details and polite. Recommended service options without Being pushy and aggressive. Have recommended him to a new customer polite. Recommended service options without Being pushy and aggressive. Have recommended him to a new customer More

Philip is very helpful and attentive to my needs.He gave Philip is very helpful and attentive to my needs. He gave me tips on how to manage my car when I get a tire warning light. He also helped me to get Philip is very helpful and attentive to my needs. He gave me tips on how to manage my car when I get a tire warning light. He also helped me to get the battery for my car key. More

Easy to make service appointment. Courteous, friendly and professional service advisor. Great arrangement with Lift to and from home; a wonderful alternative to awaiting on site. Prompt notification wh and professional service advisor. Great arrangement with Lift to and from home; a wonderful alternative to awaiting on site. Prompt notification when service is done. More

The service manager and other people are nice and efficient. The service results are satisfactory. The time needed are now greatly reduced so the waiting is mimimum. efficient. The service results are satisfactory. The time needed are now greatly reduced so the waiting is mimimum. More

I have no comment to add at this immediate time. More

From arranging for an appointment by phone, arriving at appointed time for service, being checked in, arranging for 90K maintenance service to receiving car back timely with service accomplished I was plea appointed time for service, being checked in, arranging for 90K maintenance service to receiving car back timely with service accomplished I was pleased with the attention I received by the customer friendly, professional personnel at your establishment. However, upon reading my invoice, and of course understanding that this service at so many miles would be pricey, I did not understand why it referenced "customer requesting preferred service" when I was not aware of different levels of service options (if that is what this means). An explanation would be appreciated before subsequent visits. More