3,717 Reviews of Fremont Toyota - Service Center
I would have given a negative starS if there is such option. My appointment was at 6:30AM, first slot of the day. I arrived before 6:30AM, but service advisor chose to skip me and service cars behin option. My appointment was at 6:30AM, first slot of the day. I arrived before 6:30AM, but service advisor chose to skip me and service cars behind me. When asked, advisor told me I didn't arrived until 6:30AM. Whether I did or not, I still arrived on time. For someone whose cars are behind me, it is obvious they arrived after me. Even if they have same 6:30AM appointment, they should STILL BE after me. My appointment was for the complimentary oil change and car wash. Service advisor refused to provide oil change and will only perform tire rotation. Obviously, no complimentary car wash were made to the car. Service advisor was totally unprofessional, disrespectful, and irresponsible. If you like to be mistreated, this is the dealership for you. If you like to get the services you asked/requested for and promptly, highly recommend you look else where since you ain't going to find it here. More
Excelente servicio una persona con mucha experiencia y dedicado asu trabajo de servir al cliente nos pone mucha atension y da sus respuestas lo mejor posible. Para uno le entienda bien. . muchas gravias s dedicado asu trabajo de servir al cliente nos pone mucha atension y da sus respuestas lo mejor posible. Para uno le entienda bien. . muchas gravias sr. Ramiro More
In the past there have been some customer service agents that seemed a little rude but in the last couple of years I've been going to the same guy which his name is "Pat" he's very professional and friendly that seemed a little rude but in the last couple of years I've been going to the same guy which his name is "Pat" he's very professional and friendly. I would recommend him when dealing with Fremont customer service in maintenance More
Great job in service always at this location. They informed about the items to be taken care of. I also received a complimentary car wash. Thanks Belal Najibyar informed about the items to be taken care of. I also received a complimentary car wash. Thanks Belal Najibyar More
Steve is extremely helpful, kind and honest. I enjoyed working with him for my car servicing. He never pushed me for anything extra and was mindful at every step. He also informed me of what my car would working with him for my car servicing. He never pushed me for anything extra and was mindful at every step. He also informed me of what my car would need in the near future and gave me printed details of those services too. More
From making the appointment to the friendly and knowledgeable service manager, everything was great. More than i was prepared to pay, but it still felt like a great value. knowledgeable service manager, everything was great. More than i was prepared to pay, but it still felt like a great value. More
Good dude who Helped me but still have same problem I’ve had since I got the car. Windows screech when being rolled down. Told them every time I take my car in and nothing has changed after they keep saying had since I got the car. Windows screech when being rolled down. Told them every time I take my car in and nothing has changed after they keep saying it was fixed More
I like Toyota I am customer 30year Because good people I like Toyota I am customer 30year Because good people and do good job Every one good help and explain good So I like and get good service. I like Toyota I am customer 30year Because good people and do good job Every one good help and explain good So I like and get good service. More