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Fremont Toyota - Service Center

Fremont, CA

4.6
3,768 Reviews

3,768 Reviews of Fremont Toyota - Service Center

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June 25, 2021

From arranging for an appointment by phone, arriving at appointed time for service, being checked in, arranging for 90K maintenance service to receiving car back timely with service accomplished I was plea More

by GLAMB809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Stravers
Jun 29, 2021 -

Fremont Toyota responded

Thank you for leaving us this wonderful feedback! We take customer feedback seriously, so we appreciate you letting us know how we are doing! Please let us know if there is anything else we can do for you, and we hope the team can work with you again soon!

June 24, 2021

Micky was awesome, professional, informative, helpful and my car was ready within the time estimated. Great job! More

by RERUN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky Castrock
Jun 24, 2021 -

Fremont Toyota responded

Thank you for the great feedback! We are so happy to hear Micky provided a five-start service experience for you here at Fremont Toyota. We're very proud of our team and we love to hear shout-outs like this! Thank you for your business and we look forward to seeing you back again next time!

June 18, 2021

Maintenance service schedule was spot on. I was attended by the service manager and explained the 50K miles maintenance coverage. The wait is for the service is about 1n hour. More

by EDLAO.G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woods
Jun 18, 2021 -

Fremont Toyota responded

Thank you for letting us know how we are doing! We are glad to hear that you had a great experience with our parts and service department! Please let us know if there is anything else we can do for you!

June 17, 2021

Steve sako is very helpful during my service. Lots of knowledge of my car excellent customer service. I always trust Steve on all my car l. More

by CATHYIBARRA2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Jun 18, 2021 -

Fremont Toyota responded

Thanks for the kind words! Steve is a great asset to our team and was more than happy to help! We hope to see you again soon!

June 17, 2021

Mr. Sako was very professional and thorough. Clearly explained my service report. I appreciate all his efforts and advice with our vehicle. Tbs j you More

by robatjr.jg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Jun 18, 2021 -

Fremont Toyota responded

Thank you for letting us know how we are doing! We are glad to hear that you had a great experience with our service team! Let us know if there is anything else we can do for you!

June 17, 2021

Mark Muth was very helpful on getting my appointment service done as quickly as possible! Excellent job! Bravo Zulu to the service department! They did an awesome job! More

by GAMBON_ALBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Muth
Jun 18, 2021 -

Fremont Toyota responded

Thank you for leaving us this great review! Mark is a great asset to our team and was more than happy to help! Please let us know when you are ready for your next service appointment!

June 16, 2021

Belal Najibyar did a great job and called me to to update me, friendly, quick service and did what he could to accommodate. Thank You. More

by Tariq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Najibyar
Jun 18, 2021 -

Fremont Toyota responded

Thank you for leaving us this great review, Tariq! We are delighted to hear you had a great experience with our team! Come back and see us again soon!

June 16, 2021

Fast and reliable service.The service was what i Fast and reliable service. The service was what i expected. I appreciate all the help and assistance. Thank you for everything and for sure we will More

by Piero
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Brian woods
Jun 18, 2021 -

Fremont Toyota responded

Thanks for the kind words, Piero! We are delighted to hear you had a great experience with our parts and service department! Let us know if there is anything else we can do for you!

June 11, 2021

Reza is the greatest, most sincere and honest service advisor I know. We are blessed to have had him throughout the years a d follow him wherever he goes. More

by MAHDIAFALAHATI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Khan
Jun 11, 2021 -

Fremont Toyota responded

We're so pleased that Reza has consistently been able to provide you with top notch service! Thank you so much for taking the time to share this shoutout with us. See you next time!

June 11, 2021

Had my car serviced at Fremont Toyota, and I noticed one of my tires is missing a bolt. Called in was advised nothing they can do i should wait till they are less busy to bring my car back. This is serio More

by bhavin854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve
Jun 14, 2021 -

Fremont Toyota responded

We appreciate you sharing your frustration with your vehicle issues and we are looking into the details of your service visit. Your safety and satisfaction are our top priorities, and we’d like to speak with you about your concerns to reach an appropriate resolution. Please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com when you have a moment. Thank you for your time and feedback.

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