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Fremont Toyota - Service Center

Fremont, CA

4.6
3,644 Reviews

3,644 Reviews of Fremont Toyota - Service Center

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January 30, 2021

it was very convenient. there was practically no wait. My son took the car and I wasn't there but he said it was a good experience. More

by Jerry
Recommend Dealer
Yes
Employees Worked With
I wasn't there
Feb 01, 2021 -

Fremont Toyota responded

Jerry, we truly appreciate you taking the time to leave us such a great rating and feedback! If we can help you further in any way, please let us know!

January 29, 2021

Everyone at Fremont Toyota is personable & professional. Maintenance services are quick but thorough. I wouldn’t go anywhere else to buy or service a car! They have earned my loyalty! More

by COSGROVE.SUSAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias
Feb 01, 2021 -

Fremont Toyota responded

Thank you so much for the wonderful rating, Susan! It's an honor to be your dealership of choice when you need a brand new car or quality service for your vehicle. We value your business and look forward to seeing you on your next visit!

January 29, 2021

Everything is great. Keep up the good work. Special shout out to Ramiro Orozco in the service department who always makes me feel welcome and appreciated. More

by STEPHAN ARON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Feb 01, 2021 -

Fremont Toyota responded

Thanks for taking the time to let us know how we are doing, Stephan! We pride ourselves on knowledgeable and honest staff members, like Ramiro and we are delighted to hear that he provided a great service experience for you. We appreciate having you as a customer and hope you come back to see us again soon!

January 27, 2021

I got help pretty quickly..i had to get my tires rotation and there was a nail but it turns out it was not punched. He was very Professional and helpful. I enjoyed working with Ervin. More

by CWKWONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ervin
Jan 27, 2021 -

Fremont Toyota responded

Thanks for the great review! We're very proud of our team and love to hear shout-outs like this. We're thrilled to hear Ervin could get you back on the road efficiently and safely. We appreciate your business and hope to work with you again next time!

January 27, 2021

I've worked with Steve Seko, an excellent adviser, over 12 years, since the year 2008, for my Toyota(s). when I have any question, I can contact him and always get suggestion I needed. Thank you! Steve. More

by dmnck2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, a nice girl through phone call.
Jan 28, 2021 -

Fremont Toyota responded

We truly appreciate you taking the time to share your experience with us! We pride ourselves on knowledgeable and honest staff members like Steve and he will definitely appreciate the shout-out! Thank you for choosing us and we hope you come back soon!

January 27, 2021

I cannot believe they would ask for another survey, before contacting me after I have already submitted a critical one. I asked for a tire air cap to be added to one of my wheels since it was missi More

by Corolla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Isaiah
Jan 29, 2021 -

Fremont Toyota responded

Thank you sharing feedback with us. We’re disappointed to hear your concerns and that your issue with your tire air cap has yet to be resolved. If you’d like to talk through the status of the piece, please feel free to reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. We want to make sure we’re able to address your concerns and build back your trust for future visits.

January 27, 2021

Excellent customer service. Service staff was very courteous. He was very professional and helpful. I would recommend Fremont Toyota for their service. Had nothing but good experience More

by SAM_RAJARATHINAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Jan 28, 2021 -

Fremont Toyota responded

Thank you for your recommendation and positive feedback about your recent experience with Fremont Toyota! We're happy to hear that Steve was helpful during your recent visit. We appreciate your business and look forward to seeing you on your next visit!

January 27, 2021

My last visit to the service department was very good for me, I feel really happy and completely satisfied with the service in my car efficient and fast. Thank you More

by MARTINMARTINEZ346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tan Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Fremont Toyota responded

We appreciate this great review! We're very happy to hear you had a five-star service experience with us. We appreciate you choosing Fremont Toyota for your service needs and we hope to see you back next time.

January 26, 2021

They were prepared for my appt at 7:15 and they finished in about half the time they predicted. Great service and my service manager was very kind and knowledgeable. More

by GREEKGAL3632
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none
Jan 27, 2021 -

Fremont Toyota responded

Thank you for the five stars! Our team works hard to get our customers back out on the road as efficiently as possible, and we're glad to hear we succeeded. If you have any questions about your service, please don't hesitate to reach out! Thank you for choosing Fremont Toyota and we hope to see you back next time.

January 26, 2021

Excellent service. I was well taken care of for my warranty service with the Rav4. Both T and Terry were helpful and timely with repairs. More

by ALAN34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Fremont Toyota responded

We're so glad the team could get you and your RAV4 back out on the road efficiently! Thank you for choosing Fremont Toyota for your service needs and we hope to see you back next time.

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